Do I need to check-in online for my flight?
Yes, you will need to check-in online. Just follow the link to the airline’s website which can be found on your booking summary or receipt and it’s a straightforward process. Failure to do so could result in check-in fees, which you will be required to pay.
What baggage is included?
All airlines have a standard hand luggage allowance which is included in our online prices. Please check the airline’s website to see what maximum weight you are entitled to. You will find a link to these in your booking summary and receipt. If you need additional hold baggage, this can be added before you check-out and will need to be paid for at the time of your booking.
Are in-flight meals included?
No, in-flight meals are not included in our online prices.
What does a non-refundable flight mean?
Most airlines have a policy that flights are non-refundable, which means they will not cover the cost should you wish to cancel. If travel guidance changes or if you fall ill due to Covid-19, we may be able to help you amend your flights, although this depends on the terms and conditions of the airline. If you need some help understanding your options, feel free to contact one of our travel advisers and they will be able to discuss this in more detail.
Can I remove my baggage after I have booked?
Unfortunately, once your booking has been confirmed we are unable to remove any extras such as hold baggage.