Flights
Some airlines would prefer you to book directly with them. Rest assured your booking is valid and our processes are compliant with safety and security proto...
Mon, 6 Mar, 2023 at 4:26 PM
You can add your advanced passenger information (API) when you check-in online. This is where you enter in your passport number, DOB, passport issue and exp...
Thu, 1 Sep, 2022 at 5:58 PM
Most assistance will need to be added directly with your airline, but we have some additional information to help you below. At the bottom you'll find s...
Thu, 4 Apr, 2024 at 9:31 AM
Firstly, thank you for booking your next getaway with us! It won't be long until you are stepping off the plane and into the sun ☀️ To access your ...
Fri, 28 Apr, 2023 at 11:23 AM
We're sorry you holiday has been affected by a delay. Let’s get you to the right place to make a claim as the claim will be dealt with by your airline. ...
Thu, 23 Mar, 2023 at 4:16 PM
If your flight is 'flexible', this will be highlighted in your booking confirmation. This means you'll be able to amend your flight up to 80 day...
Thu, 30 Mar, 2023 at 2:06 PM
Most airlines have a policy that flights are non-refundable, which means they won't cover the cost should you need to cancel. If travel guidance changes...
Wed, 24 Aug, 2022 at 6:05 PM
Whether it’s the size of your cabin bag or hold suitcase, all airlines differ. You'll need to check with the airline you're travelling with for the ...
Thu, 1 Sep, 2022 at 4:59 PM
Your flight reference can be found on your invoice/confirmation. This is not your Thomas Cook booking reference. Your flight reference is in the flights sec...
Tue, 14 Feb, 2023 at 2:43 PM
Its always best to check your terminal on the day or departure as there may be a last minute operational changes on the day. To help you we have added some...
Wed, 31 Aug, 2022 at 3:58 PM