Skip to content

Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

How do I find my return pick up time?

Modified on: Fri, 14 Nov, 2025 at 3:28 PM

For your return transfer, you’ll need to confirm your pickup time 24 hours before your flight home. This ensures if your flight has been subjected to a flight time change, your transfer time will be updated.

To confirm the pickup time for your return flight, you can either call the transfer company or via the holiday taxi online portal > visit www.holidaytaxis.com/en/getbooking. Instructions for both are on your return transfer voucher.

The image below shows where to find this information. Please note, your voucher may look slightly different to the below.