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Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

I’m not travelling to or through the Middle East, but the situation has made me anxious - what are my rights?

Modified on: Mon, 18 May, 2026 at 12:10 PM

We understand that ongoing events may feel unsettling.

At this time, holidays to destinations other than the United Arab Emirates, Oman, Qatar and Saudi Arabia - and those that do not require a connecting flight through the region - are planned to go ahead as normal.

For these bookings, our standard booking terms and conditions continue to apply. We’re monitoring the situation closely and will contact customers directly if there are any changes to their holiday.