Can I amend my holiday?

 

Yes, you can certainly amend your booking! We’ll just need to check the specific terms and conditions with your service providers (such as your hotel, airline, or transfer company) first.

To request a general amendment, simply pop onto Chat or call us on +44 20 3879 5469. Please note that our standard amendment fee is £50 per booking, payable at the time the change is made, alongside any costs charged by your suppliers.

Free & Quick Self-Service Amendments

You can request any of the following changes free of charge using our simple online forms (no £50 fee applies!). Please allow up to 72 hours for our team to process these requests:

 

• Add Hotel Special Requests: You can add up to 3 special requests to your booking—click here to get started. While we can't guarantee requests, we'll gladly pass them straight to your hotel supplier.

• Change a Title: Correct a title for any adult on your booking (e.g. Ms to Miss) using our quick title update form. (Note: If you need to change a first name or surname, please connect with us via Chat or call us instead.)

• Correct a Date of Birth: Click here to fix a date of birth typo—provided the change doesn't alter a passenger from a child to an adult (or vice versa). If the age category changes, please reach out via Chat as your holiday cost may be affected.

• Cancel Airport Transfers: You can cancel your transfer booking in full (covering both your arrival and return journeys) up to 1 week before departure using our transfer cancellation form. (Note: This form cannot be used to cancel your entire holiday—to discuss a full holiday cancellation, please pop onto Chat or call us on +44 20 3879 5469).