Can I amend my holiday?

Modified on: Fri, 14 Nov, 2025 at 3:28 PM

Yes, you can amend your booking. Just make sure you check the terms and conditions of your service provider (hotel supplier, airline, transfer company etc). 

You can request an amendment with a message via WhatsApp on +447441472693, or via our Chat service.

We charge an amendment fee of £50 per booking. You'll need to pay any amendment fees at the time of the change.

You can request any of the amendments below on our online form. You should not be charged an amendment fee or other cost for these. Please note they can take up to 72 hours to action.

• Adding on hotel special requests: You can request up to 3 – click here to get started. Special requests can’t be guaranteed but we’ll pass them to your hotel supplier for you.
• Change a title on your booking: You can update a title for any adult on the booking (e.g. Ms to Miss) using this form.
  If you need to change a first name or surname, you'll need to chat to us using our Chat or WhatsApp messaging service instead.
• Changing a date of birth: Click here to correct an error with a date of birth – but only if this won’t change an adult to a child or a child to an adult. If you need to make a change like this, you’ll need to talk to us via WhatsApp or Chat as your holiday cost may also change.
• Cancelling your transfer booking: We can only cancel your transfer booking in full (both journeys, from the airport to the hotel and back) and it must be done a week before you’re due to go on holiday. Click here to get started. Just so you know, you can’t cancel your whole holiday with this form – you'll need to chat to us using Chat or WhatsApp instead.