When you talk about 'suppliers', what do you mean?

Modified on: Fri, 14 Nov, 2025 at 3:28 PM

We're an online travel agent, so the holidays we sell are provided by a combination of different suppliers, (or service providers), who run everything from flights and hotels to excursions and car hire. 

Because of this, there may occasionally be changes to your holiday plans that are out of our control. 

These are classed as either:

•  'Insignificant': minor adjustments with a small impact on your holiday, or
•  'Significant': more substantial changes, such as a switch to key elements of your booking. 

Whatever the level of change, we'll let you know as soon as we can. And, of course, we'll do everything we can to make sure you still have an amazing holiday to look forward to!