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Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

How do I cancel my holiday?

Modified on: Fri, 14 Nov, 2025 at 3:28 PM

We're sorry you need to cancel your holiday. The easiest and quickest way to cancel your holiday is through our WhatsApp number +447441472693 or via our Chat service. Our agents will be able to let you know the current cancellation charges for your suppliers.

Our online Chat service is available daily from 10am to 5:45pm Monday to Sunday (UK time).

If you choose to cancel your booking, a cancellation fee of £75 per booking will be charged. These fees are on top of any fees imposed by your airline and/or accommodation supplier.

Just send us a message via WhatsApp +447441472693 or via our Chat service to discuss.