Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
ATOL & ABTA protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Yes! We have partnered with MTS Globe who can provide support locally whilst you’re on holiday. Look out for the MTS Globe rep/desk who will be on the ...
You’ll find the MTS team’s contact details in your welcome pack or MTS board/folder. You can call them if you have any issues while you’re on holiday ...
You can book excursions online via My Account, but MTS Globe will offer that face-to-face support if you need someone to talk you through an exciting ...
This information can be found in the MTS Globe board/folder at your hotel 24 hours before your flight home. If your transfer is with another supplier, ...
We are here 24/7 to support you. The fastest way to get in touch is by giving us a call, where one of our friendly on-holiday support advisors will be ...
