Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Resort fees, hotel fees and tourist taxes (where applicable) are not included in the price shown on your holiday. These will be payable by you directly ...
No, we don't have Thomas Cook reps now. This is because the new Thomas Cook is an online travel agent, rather than a tour operator. If you need help ...
Some airlines would prefer you to book directly with them. Rest assured, your booking is valid and our processes are compliant with safety and security ...
