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Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

What are Tourist and city taxes?

Modified on: Fri, 14 Nov, 2025 at 3:28 PM

This is a small fee imposed by some countries and cities, used to finance and maintain local facilities. The amount will vary depending on where you're travelling to, and you'll be asked to pay in full at your accommodation, usually when you arrive.

Please be aware that you're wholly responsible for covering these taxes, and overseas governments may make changes at short notice, so it's a good idea to check before you travel.