Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
You can speak with one of our agents with a message via WhatsApp on +447441472693 or via our Chat service. You will talk with our Chat Bots first, in ...
Should you need some support, or help with an existing booking, you can contact our travel advisors with a message on our customer service WhatsApp ...
If the issue is something regarding your hotel, please try the reception desk first who will do their best to resolve any problems you may encounter. ...
