Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Modified on: Fri, 14 Nov, 2025 at 3:28 PM
If your flight is 'flexible', this will be highlighted in your booking confirmation. This means you'll be able to amend your flight up to 80 days before you depart, as per your airline's terms and conditions.
Please note: you may need to pay additional charges, such as an administration fee and fare increases, depending on the new flight you've chosen. Our standard admin fee of £50 per booking will also apply.
