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Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
ATOL & ABTA protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

How much will cancellation charges be?

Modified on: Wed, 16 Sep, 2026 at 11:58 AM

Cancellation charges vary depending on the specific terms and conditions of your chosen flights and hotel and these apply alongside our own terms. As a heads-up, costs usually increase the closer you get to your departure date.

Our standard cancellation fee is £75 per booking.

To check the exact cancellation charges for your specific booking, simply reach out to us via Chat or give us a call on +44 20 3879 5469 - our team will be happy to look up the details for you.