Shinjuku Granbell Hotel - hotel in Tokyo, Tokyo

Name: Shinjuku Granbell Hotel
Address: Tokyo, Tokyo, Japan
Price range: £1220

Japan, Tokyo

4.1/ 5Very good(5,000+)

Flight & Hotel7 nights Room OnlyDepart Gatwick 24 Feb 27

from£1,220pp

£2,440total price

Shinjuku Granbell Hotel

Shinjuku Granbell Hotel – Urban chic in the heart of Tokyo's neon lights

🏙️ Rooftop bar | 🎨 Designer rooms | 📍 Prime Shinjuku location | 🕒 24-hour reception | 📶 Free Wi-Fi

Overview

Experience the vibrant energy of Shinjuku from this stylish 4-star hotel, featuring a striking "Urban Chic" concept designed by international artists. You'll be right in the middle of Tokyo's most famous entertainment district, just a short stroll from the hidden alleys of Golden Gai and the neon-lit streets of Kabukicho. Whether you are visiting for the eclectic nightlife or the high-end shopping at Isetan, this hotel provides a modern sanctuary with creative flair and a fantastic rooftop terrace to view the city lights.

Rooms

Air conditioning
Simmons beds for a restful sleep
Flat-screen TV with satellite channels
En-suite bathroom with a bathtub or shower
Electric kettle and fridge
Complimentary Wi-Fi
Personal safe and hair dryer
iPod dock or Bluetooth speakers

Dining

Start your day with a buffet breakfast featuring a mix of Western and Japanese dishes at the on-site cafe. For dinner, Restaurant G serves up a delicious fusion of French and Italian cuisine with a focus on fresh, seasonal ingredients. The real star of the show is the Roof Top Bar & Terrace G on the 13th floor, where you can sip cocktails while taking in the sprawling Shinjuku skyline from the open-air deck. You'll also find a relaxed coffee shop on the ground floor, perfect for a quick caffeine fix before you head out to catch your train.

Pools and Spa

While there is no swimming pool at this city-centre hotel, you can unwind after a long day of sightseeing with a professional massage. Please note that the use of any wellness services and in-room massage treatments is subject to additional charges.

Beach

As this is a central Tokyo city hotel, there is no beach in the immediate vicinity. You'll instead be surrounded by the iconic urban landscape and you are within walking distance of the lush Shinjuku Gyoen National Garden if you need a break from the skyscrapers.

Sport and Entertainment

Explore the local area's endless entertainment options, from the themed restaurants of Kabukicho to the tiny, atmospheric bars of Golden Gai. The hotel’s unique hook is its collaboration with artists, meaning you'll find creative installations and a sophisticated atmosphere throughout the building. The rooftop terrace provides a chic setting for tranquil relaxation above the bustling streets of Tokyo.

Family Amenities

Families are welcome at the hotel, and you'll find it convenient to explore the city with your children thanks to the excellent nearby metro links. Larger room types, including triple rooms, provide extra space for those travelling with kids, and you can request a cot for your room to ensure everyone has a comfortable stay.

Attractive Location

Approx. 4-minute walk to Higashi-Shinjuku Subway Station
Approx. 10-minute walk to the Shinjuku Golden Gai area
Approx. 15-minute walk to Shinjuku Gyoen National Garden
Approx. 20-minute walk to the main Shinjuku Railway Station
Approx. 45-minute drive from Haneda Airport
Approx. 90-minute train or bus journey from Narita International Airport

Hotel Facilities

General

Number of bars/lounges: 1
Number of restaurants: 1

Internet

Free WiFi

Food & Drink

Breakfast available (surcharge)
Number of coffee shops/cafes: 1
Coffee/tea in common areas

Front-desk/reception area services

Luggage storage
24-hour front desk
Tours/ticket assistance

Shared spaces

Garden
Terrace

Cleaning services

Dry cleaning/laundry service
Laundry facilities
Self parking (surcharge)

Other facilities

Designated smoking areas

Location

Tokyo, Tokyo, Japan

Address: 2-14-5 Kabuki-cho Shinjuku, Tokyo, Japan

Reviews

4.1/ 5Very goodAverage review rating

Browse reviews by provider:

5 reviewsSorted by: Newest

Yuri RNov 2026

1.0/ 5

“If you book here, check in writing exactly what your room includes”

Good location and lobby, but a room that didn’t match the description We stayed at Granbell Hotel Shinjuku for 5 days and 4 nights in October 2026, booked through Agoda. The good: the location , close to transportation, shopping and many attractions. The lobby is beautifully designed, the elevators are elegant, and check-in was efficient and pleasant. Unfortunately, the room was a different story. The door was old and visibly scratched, and inside we found worn, outdated furniture and equipment. Most surprisingly, the room had no storage space at all: no closet, no shelves, nowhere to put clothes or belongings. Neither the hotel’s website nor Agoda’s listing mentions this, and we consider it essential information that guests should know before booking. We asked to change rooms and were told none were available. As I was recovering from back surgery, living out of a suitcase on the floor, bending down for every change of clothes, was genuinely painful. We asked to leave, and the hotel referred us to Agoda. Agoda promised several times on the day of arrival to get back to us, but never did. What should have been a pleasant stay became a very difficult one. If you book here, confirm in writing exactly what your room includes before you arrive.

Stayed in Oct 2026

Voyager22094446268Oct 2026

4.0/ 5

“Exceptional service”

Stayed twice in October 26. Convenient location to access the subway to places of interest. Breakfast is good. Staff made us feel welcoming. Cleaning staff are fabulous. We would like to give special recognition to the front line staff Mr Keigo Mochizuki who was warm and professional. It’s rare to find staff who combine professionalism with such care. Vivegananda ( London)

Stayed in Oct 2026

DickZeOct 2026

4.0/ 5

“Good for an overnight stay”

The hotel is in the lively Shinjuku area, about a 15 minute walk from the station. It can be reached from Narita best by Airport bus (direct connection) and then a taxi for 1000 yen in case of luggage. There is self check in, but the staff is helpful when needed. The room is, as always in Japan, small, but has all the requirements, although sometimes in miniature form: fridge, desk, chair, safe, hairdryer and even a small bathtub. There is A/C, darkening shades and it is very quiet. Breakfast is an extensive buffet style setup. There is a vending machine on the 1st floor. There is a rooftop bar on the 13th floor. In the neighbourhood there are many restaurants and convenience stores, also some subway stations. . The A/C has a life of it’s own, suddenly starting up at 20 degrees, maybe some erroneous programming. If you don’t mind the somewhat colourful neighbourhood, this is a good place for an overnight stay.

Stayed in Oct 2026

VnicoloffOct 2026

5.0/ 5

“Good location”

Located in the Shinjuku neighborhood about 10 minute walk from metro station . Offers buffer breakfast for 2,500 Y and has e bar terrace overlooking the area. Rooms are spacious and very nice and clean. Staff is very helpful , self check in and out , very speedy process.

Stayed in Oct 2026

YL-JCSept 2026

4.0/ 5

“Great Location and Staff, but the Rooms Need an Update”

The Shinjuku Granbell Hotel has a good location, fairly central to subway stations, shops, and restaurants. However, it is not directly on a main street and is somewhat tucked away in a side area, so it can feel a little hidden at first. Check-in and check-out were both easy and fast, and the staff were courteous throughout our stay. The restaurant staff in particular were very kind, welcoming, and attentive. Breakfast was one of the positives. There was a good variety of food with plenty of options for different tastes, including many choices suitable for Western guests. One of the main issues is the overall appearance of the hotel and the room. I would not say that the room itself was dirty, but several things made it look that way. The carpets throughout the hotel and inside the room looked very worn and stained, and there was a noticeable musty smell. The sheets and towels smelled clean, but instead of looking bright white, they had a grayish appearance that unfortunately made them look older and less clean than they actually were. The room itself was very poorly designed when it came to usable space. There was practically nowhere to place even a small suitcase, much less luggage for two people, even when traveling relatively light. This made the room feel cramped and inconvenient. There was also a musty smell inside the room. A bottle of room deodorizer or fragrance was provided, which suggested that the odor may be an ongoing issue. The bathroom water pressure was good. The room also had a very small refrigerator and an electric kettle. I think the rooms would benefit greatly from some updating. A fresh coat of paint and newer furniture would make a significant difference and would help the rooms look much more modern, fresh, and clean. Again, the room did not actually feel unclean, but the worn finishes, older furniture, carpeting, and grayish linens gave it that appearance. Overall, the hotel has some strong points, especially its convenient location, easy check-in and check-out, courteous staff, welcoming restaurant team, and varied breakfast. However, the worn appearance of the carpets and furnishings, musty smell, extremely limited luggage space, and dated finishes significantly affected the overall experience. With some renovation and cosmetic updates, the hotel could feel much more modern and inviting.

Stayed in Sept 2026

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Shinjuku Granbell Hotel – Urban chic in the heart of Tokyo's neon lights

Overview

Rooms

Dining

Pools and Spa

Beach

Sport and Entertainment

Family Amenities

Attractive Location

Hotel Facilities

General

Internet

Food & Drink

Front-desk/reception area services

Shared spaces

Cleaning services

Other facilities

Location

Reviews

“If you book here, check in writing exactly what your room includes”

“Exceptional service”

“Good for an overnight stay”

“Good location”

“Great Location and Staff, but the Rooms Need an Update”

Low deposits

Spread the cost

24/7 holiday support

Price match

ATOL & ABTA protected

remm Akihabara

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