Hotel Urban a Small Luxury Hotel of the World
This charming hotel is located in the heart of Madrid. Encompassed within cultural attractions, shopping districts and fine-dining opportunities, this hotel is sure to please each individual guest. Public transport links are easily accessible from this hotel. The airport is easily accessible also, just 18 km away. Designed with an Art-Deco style, this hotel oozes modernity and poise. The guest rooms are embellished with artefacts from the 19th and 20th century, giving a tasteful flair to each individual unit. Guests can avail of the conference facilities, gym, rooftop terrace or steam bath. Breakfast is offered from the in-house restaurant, Europa Deco, in a buffet-form and delivering lunch and dinner in an à la carte fashion. Whether guests are travelling for business or for pleasure, this hotel is sure to enthral each visitor that passes through its doors.
- Distance To Airport: 18km to MAD

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of restaurants: 1
  • Smoke-free property

Internet

  • Free WiFi

Transport & Parking

  • Electric car charging station

Activities

  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)

Pools and wellness

  • Outdoor seasonal pool
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Terrace

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop
  • Self parking (surcharge)

Business facilities

  • Number of meeting rooms: 1
  • Conference space size (metres): 301
  • Business centre
  • Conference space

Other facilities

  • Multilingual staff
  • Lift

Location

Madrid, Community of Madrid, Spain

Address: Carrera San Jeronimo 34, Madrid, Spain

Reviews

4.6/ 5ExcellentAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Stephy1343Nov 2026
4.0/ 5

“Beautiful hotel”

Great central location. Stunning Hotel! Lovely Doorman to Greet you. Gorgeous smell inside hotel! Checking in was seemless. Breakfast is worth paying for albeit stafff are far too eager to clear plates up after eating. It felt a little intrusive at times. Requested internal room due to protests! It was tiny, and the outlook was awful however it was quiet. The amenities in our room were lovely abd refreshed. We couldn’t open the window due to food smells! The hotel had a swimming pool but it was closed. Cocktail bar, Glass was beautiful and moody lighting but you were told where to sit which caused us upset as the bar team were very rude!! We drank Tattinger every night but the bar team in Glass were not welcoming! Overall it was a beautiful hotel but over attentive staff

  • Stayed in Nov 2026
Wenrui RNov 2026
5.0/ 5

“Traveling”

Good complementary mini bar and shower system

  • Stayed in Nov 2026
Paul ROct 2026
5.0/ 5

“Amazing hotel & staff”

My wife and I spent five nights in Madrid in mid-September and had an incredible experience, in large part due to the great hospitality and service from Hotel Urban. The rooms, lobby, and restaurant are amazing, but it is really the service from their staff that set the hotel apart from others. Everyone we encountered at the hotel were incredible, from the front desk, cleaning staff, and especially the restaurant staff. Breakfast was amazing - be sure to get this included in your room rate if you can. We stayed in several great hotels during an extended European trip and the Hotel Urban was by far the best of these hotels.

  • Stayed in Sept 2026
Cynthia MOct 2026
5.0/ 5

“Phenomenal hotel and staff”

This is a super amazing hotel and a fantastic location. The staff cannot do enough to make your stay enjoyable. A big shout out to Paula and Bryam who went above and beyond to ensure our stay was fantastic. If I come back to Madrid, the only hotel I would stay at is the Hotel Urban. Thank you so much.

  • Stayed in Oct 2026
3.0/ 5

“Great location but dated”

Hotel staff and service were amazing. Breakfast was fast and delicious. Rooms are very dated, bed uncomfortable and TV antiquated with. Old Non-SMART TV Samsung without apps , hotel movies or streaming/ mirroring. Hotel added a $10 chromcast dongle that was limited and not acceptable for a property at this price point.

  • Stayed in Oct 2026
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