Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free wired internet
- Free WiFi
Transport & Parking
- Airport transport (surcharge)
- Offsite parking discounted rates available
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Other facilities
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Calle Victoria, 4, Madrid, Spain
Reviews
Muy buen hotel
- Stayed in Aug 2026
The location of the hotel was very central to trains and metro. The area is noisy but maybe request a room at the back. The shower was positioned unadjustable and shower gel pump not working but forgot to report. We brought our own toiletries. The hotel has a discounted restaurant and a flamenco show discount. The breakfast was adequate but not the best and the staff were very helpful and friendly.
- Stayed in Jul 2026
We were there for one night and it was the perfect base before catching our flight the next morning. We loved our view, the shower pressure was great, and the beds were comfortable. We loved its proximity to bars and restaurants, and wish we’d had more time to explore.
- Stayed in Jul 2026
We are a family of six with two kids and booked this hotel with half board through Expedia because we wanted a convenient option for our family. Breakfast was very good, with a nice selection of food served at the hotel, and we were happy with that part of our stay. Unfortunately, dinner at the restaurant next door was a very disappointing experience. The half-board menu was completely different from the regular menu and was printed on a paper only in Spanish, with no English version available. Very few staff members could explain the options in English. The menu was the same every day, with only 2-3 choices for the main course, one drink option (wine or water), and dessert choices. There was no juice option, which was disappointing since we were traveling with children. The biggest issue was that Expedia did not mention that the half-board package came with a restricted menu different from the restaurant’s regular menu. This should have been clearly explained before booking. On our final evening during the World Cup final, we asked to sit inside because it was very hot outside and full of cigarette smoke. We were told we had to pay an extra €20 per person to sit inside because the TVs would be showing the game. We were not there to watch the match; we simply wanted a comfortable place to eat. This extra charge was also never mentioned when booking. Overall, the half-board dinner experience was disappointing.
- Stayed in Jul 2026
Excelente ubicación e instalaciones
- Travelled with family and children
- Stayed in Jul 2026
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