Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, Prado18 Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favourite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business centre, dry cleaning/laundry services and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available on site.
Skip past photo gallery
Photo 1 of 50
Hotel Vincci Soho
Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Meeting rooms
- Business centre
- Conference space
Location
Madrid, Community of Madrid, Spain
Address: C/ Prado 18, Madrid, Spain
Reviews
4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Denis KOct 2026
“Worst people ever”
We had a medical emergency with my pregnant wife and we received a very bad and hostile attitude. Do not recommend these people.
- Stayed in Oct 2026
Juan COct 2026
“Always delivering a top experience”
As usual an excellent experience and hosting from the personnel at the hotel. Always a pleasure to be there
- Stayed in Oct 2026
Ignasi LOct 2026
“A Home Away from Home: Wonderful People, Great Food and a Peaceful Atmosphere”
Vincci Soho has a wonderful atmosphere: welcoming, relaxed and peaceful. What I particularly appreciate is the sense of calm—a lovely setting where you can concentrate on work, have a meeting or enjoy a conversation without feeling rushed. The food deserves a special mention, as does the lovely team who look after you in the mornings. Their warmth and attentiveness make a wonderful start to the day. The reception staff are equally welcoming and helpful, and whenever you need something, there is always someone ready to find a solution. It is this combination of a beautiful setting and people who really care that makes the experience so special. A wonderful place to work, meet people and unwind, where you truly feel at home. Highly recommended.
- Stayed in Oct 2026
SebastianTudoriciOct 2026
“Disappointing stay and a complete lack of meaningful management intervention”
Our five-night family stay at Vincci Soho Madrid was deeply disappointing, particularly given the price of €2,683.30 (€536.66 per night) and our previous excellent experiences at other Vincci hotels. We booked a Deluxe Room with Terrace, but the room we received was noticeably smaller than the room category shown on the hotel’s website. When we raised the issue, reception told us that another guest was occupying the room we had booked. We were unable to speak with a manager to resolve the matter. The terrace was also poorly maintained, with visible dirt, cigarette butts and litter around the seating area. The most disturbing incident occurred on our last night, when other guests spent hours shouting, arguing and fighting, while their young child cried and screamed. We repeatedly asked reception for assistance, as we were concerned both about our baby being woken and about the other child’s wellbeing. Despite our requests, the disturbance continued for hours. At approximately 3:30 a.m., reception told us that the guests would be removed and the police called. By then, our family had effectively lost the entire night. What disappointed us most was the management response. After this sleepless night, we asked for an additional night to recover, but this was refused. A late checkout was also refused. At breakfast, the Guest Relations Manager offered us a standard room at an additional cost if we wanted to extend our stay. This felt like an ordinary sales offer rather than a genuine effort to put things right. As our terrace room could not be extended, I had already arranged a top-floor room with a terrace at Vincci Capitol, so we moved there instead. Despite having previously asked to speak with a manager, no meaningful conversation took place, and no practical assistance was offered for our transfer. Restaurant and bar service was also inconsistent, with us repeatedly having to find staff to place our orders. The contrast with our stays at Vincci The Mint and Vincci Capitol, both of which were excellent, was striking. This is not a criticism of every Vincci property; it is a reflection of our specific experience at Soho. Problems can happen in any hotel. What matters is how they are handled. At Vincci Soho, we felt that nobody took ownership of the situation or made a genuine effort to restore our confidence. This was our most disappointing family hotel stay, and it has seriously affected our willingness to return to this hotel or choose other Vincci properties in the future.
- Stayed in Sept 2026
iclaesseOct 2026
“Very nice city hotel in the center of Madrid”
Very good location in the city center of Madrid and close to the museums and the park. Reception is very friendly and helpfull. Breakfast was very good. Nice bar. Our room was very dark, not much (sun)light.
- Friends getaway
- Stayed in Oct 2026
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
Spread the cost
Book now, pay later in instalments
24/7 holiday support
Expert help whilst you are on holiday
Price match
Know you are getting the best holiday deal
ATOL & ABTA protected
Your holiday is financially protected
Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
Skip past other hotels
1 of 0
Other Hotels in Spain
Bungalows Castillo Beach
2.7OK(2,000+)
Spain, Caleta De Fuste
Flight & Hotel / 5 nights / Self-Catering
from£140pp
ATOL Protected
Save up to 30%*
SBH Costa Calma Beach Resort
3.7Good(5,000+)
Spain, Costa Calma
Flight & Hotel / 5 nights / All Inclusive
from£335pp
ATOL Protected
Save up to 15%*Chosen by us
HOVIMA Cool Costa Adeje
4.6Excellent(2,000+)
Spain, Costa Adeje
Flight & Hotel / 5 nights / All Inclusive
from£545pp
ATOL Protected
Save up to 10%*
FBC Fortuny Resort - Adults Only
4.5Excellent(1,000+)
Spain, Maspalomas
Flight & Hotel / 5 nights / Room Only
from£260pp
ATOL Protected
Chosen by us
Ikos Andalusia - All Inclusive
4.8Exceptional(2,000+)
Spain, Estepona
Flight & Hotel / 5 nights / All Inclusive
from£1,195pp
ATOL Protected
Save up to 10%*
Hotel Cordial Mogán Playa
4.7Excellent(10,000+)
Spain, Puerto de Mogan
Flight & Hotel / 5 nights / Bed & Breakfast
from£405pp
Plus local fees of £1 pp. Total holiday £406 pp.
ATOL Protected
Save up to 20%*
Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection
4.1Very good(5,000+)
Spain, Esquinzo
Flight & Hotel / 5 nights / All Inclusive
from£290pp
ATOL Protected
AluaSoul Mallorca Resort - Adults Only - Hyatt Inclusive Collection
4.5Excellent(2,000+)
Spain, Cala d´Or
Flight & Hotel / 5 nights / Bed & Breakfast
from£290pp
Plus local fees of £14 pp. Total holiday £304 pp.
ATOL Protected
Save up to 15%*
HOVIMA La Pinta Beachfront Family Hotel
4.5Excellent(5,000+)
Spain, Costa Adeje
Flight & Hotel / 5 nights / Half Board
from£530pp
ATOL Protected
Save up to 30%*
Hotel LIVVO Jandía Golf - All Inclusive
4.0Good(1,000+)
Spain, Esquinzo
Flight & Hotel / 5 nights / All Inclusive
from£245pp
ATOL Protected