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Melia Castilla
This hotel embodies the living history of Madrid. Rooted in the heart of the capital, it is a mandatory stopover in the city that never sleeps. The ideal headquarters for any event or business meeting, discover the quality of its facilities and the friendliness of its staff. Not forgetting the delicious cuisine in its restaurants in the heart of Madrid's culinary golden mile.

Melia Castilla is a peaceful family hotel on the Paseo de la Castellana in the heart of Madrid's culinary golden mile and just a short walk from the Santiago Bernabeu football stadium. Discover its extensive facilities, huge swimming pool and excellent restaurants. And enhance your experience even further with the exclusive The Level service. Madrid can't wait to see you!

Make your experience at the Melia Castilla even more unforgettable at The Level. Get access to private spaces and enjoy personalized services reserved for our VIP guests. Discover luxury designed to satisfy the most discerning tastes. Enter a world where elegance and comfort go hand in hand: The Level.

The excellent outdoor pool is located in the hotel gardens. It has a terrace and a towel and sunbed service. Perfect for enjoying with the family and for cooling off in the Madrid summer heat. Check opening dates and times. The hotel also has a 24-hour gym and Caroli Wellness Center. Discover the best rice dishes in all of Madrid in our Restaurant L'Albufera.
- Distance To Airport: 0km to TMAD

Hotel Facilities

General

  • Parking (limited spaces)
  • Number of bars/lounges: 1
  • Number of restaurants: 3

Internet

  • Free WiFi

Transport & Parking

  • Electric car charging station
  • Area shuttle (surcharge)

Activities

  • 24-hour fitness facilities

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 2
  • Snack bar/deli

Pools and wellness

  • Outdoor seasonal pool
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Garden
  • Terrace

Entertainment and family services

  • Babysitting or childcare (surcharge)

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop
  • Self parking (surcharge)

Business facilities

  • Conference centre
  • Meeting rooms
  • Business centre

Other facilities

  • Designated smoking areas
  • Multilingual staff
  • Lift
  • Wedding services

Location

Madrid, Community of Madrid, Spain

Address: Calle del Poeta Joan Maragall, 43, Madrid, Spain

Reviews

4.5/ 5ExcellentAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Altamash23Oct 2026
5.0/ 5

“Great hotel and location!”

Stayed at Melia Castilla for a couple of nights for a work conference in Madrid. The hotel was very nice, really spacious and the staff at the front desk was very helpful. Rooms are beautiful, modern, clean and equipped with everything that you need. Iron and ironing board were already available in the room. Air conditioning was good. Slippers were also provided. Toilet had everything that you would need. The shower was really very good with excellent pressure. Hot water in the sink and shower came almost instantly. The only criticism I have is that there was no complimentary water available in the room and the mini bar prices are very high. I didn’t have to take a metro but I did see that a metro station is nearby. Plenty of lifts available and they were very quick. If you are looking for accommodation in this area, then I would highly recommend Melia Castilla.

  • Stayed in Oct 2026
Jeffrey CSept 2026
5.0/ 5

“Great quality hotel with great service.”

Great quality hotel for a start to our bus trip. Location is great and an easy walk to Real Madrid Stadium. Quality clean rooms with great service. A busy hotel with lots of groups and conventions. Many airlines use it as well so you know it’s good. Breakfast buffet is very good with lots of options. .

  • Stayed in Sept 2026
latouxJul 2026
5.0/ 5

“We jade a great congress there”

Nice pool nice room friendly people

  • Stayed in Jul 2026
sonny sJun 2026
3.0/ 5

“FAR too noisy”

it was fine except for extremely loud banging and drills going off at the crack of dawn waking me up making me feel like i’m going to die, needed a good nights sleep before my flight which is why we came to this ‘good’ hotel however i’ll probably get better sleep on the airport floor.

  • Stayed in Jun 2026
804allyfJun 2026
5.0/ 5

“Five-Star Service When I Needed It Most”

I had a fantastic stay at Hotel Meliá Madrid and cannot recommend it highly enough. The hotel itself is fabulous – the rooms are spacious, comfortable, and exceptionally well maintained. Everything was exactly what you would hope for from a quality hotel. What truly made my stay memorable, however, was the outstanding service from the staff. After a long day of travelling, I arrived at the hotel only to discover, to my horror, that I had accidentally booked the wrong date through an external booking website. Normally, situations like this can be very stressful and expensive to resolve. From the moment I explained the issue, the staff were incredibly understanding and helpful. The young concierge (never got his name) sensed my panic and immediately reassured me not to worry and said the team would do everything they could to help. Cristina at reception was absolutely wonderful. Despite the hotel being close to full capacity, she went above and beyond to find me a room and even arranged a complimentary upgrade. The professionalism, kindness, and genuine care shown by the team turned what could have been a terrible start to my trip into an exceptional experience. Thank you to Cristina and all the staff for making me feel so welcome. I would highly recommend Hotel Meliá Madrid to anyone visiting the city and will definitely stay here again.

  • Stayed in Jun 2026
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