Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Pools and wellness
- Outdoor seasonal pool
- Pool sun loungers
Front-desk/reception area services
- Newspapers in lobby (surcharge)
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
Shared spaces
- Garden
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Number of meeting rooms: 13
- Conference space size (metres): 42
- Business centre
- Conference space
Other facilities
- Multilingual staff
- Lift
- Wedding services
Location
Madrid, Community of Madrid, Spain
Address: Paseo de la Virgen del Puerto, 57, Madrid, Spain
Reviews
“Great location and friendly staff”
Stayed here for 5 nights. A really lovely location with a riverside walk. Staff were very friendly and helpful. Especially Beatrice who arranged for an early check in and also sorted us with keeping our room on for a few hours on the last day. Our flight got cancelled and the hotel managed to book us in for another 2 nights. Breakfast selection was amazing with well presented tasty buffet options. We had dinner in hotel the first night but was a disappointment. The restaurant manager didn’t know the gluten free options. We eventually looked at the menus on the website to find out. Then my steak arrived without the mushroom sauce or the peas. Then it was brought back with the sauce but still no peas. My wife had finished her food by the time mine was brought back. Food and drinks were also quite pricy. Plenty of other eating options in the streets surrounding the hotel. The room was cleaned and made up every day. Overall, a lovely hotel that we would definitely return to.
- Stayed in Sept 2026
“Disappointing.”
I should know by now to lower my expectations for any hotel anywhere, maybe I am just bad at choosing them. This place has 5 stars on the sign. It was adequate, the room was large but had three single beds that I did not request as a solo traveler. I don't need to hear what couples are doing in the room next to me, and could. The eggs are so undercooked at the otherwise large breakfast buffet, eat them at your own risk. If they are even ready when you arrive. The restaurant was mobbed. I asked for a taxi the night before I needed to leave for the airport, and again the next morning, there were none, eventually one arrived after multiple requests, and I am now late getting to the airport. This place markets itself as an adult, business hotel. The internet is next to useless and unsafe, there were screaming children at breakfast, and the staff did not clean my room the first day even though they saw me leaving and were still working in the next room. I suppose there are better choices, but I have run out of ideas about how to find them. It would be nice if hotels cared as much about their guests who pay their expenses as they do about making money. They rarely do.
- Stayed in Oct 2026
“Excellent service”
We celebrated my daughter’s 18th birthday. It was a fantastic experience. Both the maître and the waitresses provided excellent service; they were attentive, polite and very friendly to everyone throughout. The food was of a high standard and plentiful.
- Stayed in Sept 2026
“Wonderful city break in Madrid”
The location is excellent, with direct access to the ribera del Manzanares - beautiful for walks and spending time outdoors. Good transport links into central Madrid too. The staff team very attentive and friendly. Overall, a lovely, calm environment.
- Couples
- Stayed in Sept 2026
“Wonderful city break in Madrid”
The location is excellent, with direct access to the ribera del Manzanares - beautiful for walks and spending time outdoors. Good transport links into central Madrid too. The staff team very attentive and friendly. Overall, a lovely, calm environment.
- Stayed in Sept 2026
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