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Palacio de los Duques Gran Meliá - The Leading Hotels of the World
This wonderful city hotel is centrally located in Madrid's enchanting historical centre. The hotel is situated just a short walk from the Teatro de la Opera, the Royal Palace and the Gran Via. Guests can find a host of shopping opportunities, restaurants and entertainment venues in the immediate vicinity, making it the perfect choice for travellers who are looking to explore the history and culture of this mesmerising city. The hotel was formerly a city palace and has preserved its noble style and structure. Guests will feel like royalty from the moment they step through the doors and the regal treatment will continue throughout their stay. Guests will be impressed by the unprecedented style and elegance of the rooms, which capture the essence of contemporary city living, while embracing regal luxury through classically elegant furnishings.
- Distance To Airport: 15km to MAD

Hotel Facilities

General

  • Number of bars/lounges: 2
  • Number of poolside bars: 1
  • Number of restaurants: 2
  • Smoke-free property

Internet

  • Free wired internet
  • Free WiFi

Transport & Parking

  • Electric car charging station

Activities

  • 24-hour fitness facilities
  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1

Pools and wellness

  • Pool umbrellas
  • Health club
  • Steam room
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Garden
  • Terrace

Cleaning services

  • Dry cleaning/laundry service
  • Porter/bellhop
  • Laundry facilities
  • Valet parking (surcharge)

Business facilities

  • Meeting rooms

Other facilities

  • Wedding services
  • Multilingual staff
  • Lift

Location

Madrid, Community of Madrid, Spain

Address: Cuesta de Santo Domingo, 5, Madrid, Spain

Reviews

4.8/ 5ExceptionalAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
HandballYazNov 2026
5.0/ 5

“Great in every aspect”

When there isn't any traffic, this hotel is <30 minutes from the airport by cab (cost about 35 euro, flat rate). From the warm greeting that Marco gave me, to the very clean and fresh room, to the ample buffet breakfast, this hotel is great. The location cannot be beat, it's within walking distance to almost everything you'd want to see in Madrid. The room itself, a double room with 2 single beds pushed together as is customary, was slightly larger than usual and the bathroom was also a bit bigger than expected. The gym was a bit dated with a few ellipticals and some free weights, but that's a minor complaint. I'd like to stay here again.

  • Stayed in Nov 2026
Mateo MOct 2026
5.0/ 5

“The rooftop pool at sunset was incredible”

The rooftop terrace was an absolute dream. We headed up there around 6:30 PM after walking all afternoon, and snagging a low lounger right by the edge of the plunge pool while the sky turned pink over the tiled rooftops was unforgettable. The bar attendant brought over two glasses of cold cava with a small dish of marcona almonds, and sitting wrapped in a light jacket in the cool October breeze looking out toward the Royal Palace was an extremely perfect evening. The heated spa corner looked so inviting that my partner ended up soaking their feet while we watched the city lights turn on below. Aside from that wonderful hour, the rest of the hotel was fantastic. Breakfast had incredible freshly sliced jamon ibérico and hot coffee, and the location made strolling over to Teatro Real ridiculously easy. The front desk team were so welcomng whenever we passed through the lobby.

  • Stayed in Aug 2026
markwR4866CGOct 2026
5.0/ 5

“Exceptional Hotel in the Heart of Madrid”

We had an exceptional stay at Palacio de los Duques Gran Meliá. From the moment we arrived, the staff were outstanding—professional and warm. Their care, efficiency and attention to detail made every interaction feel personal and ensured that nothing was ever too much trouble. The rooftop deck was a real highlight, with its beautiful pool, relaxing spa area and bar overlooking Madrid. It was the perfect place to unwind after a day of sightseeing and enjoy the superb city views. Breakfast was wonderful, with an excellent selection of fresh, high-quality options and attentive service that made each morning feel special. The location is also ideal. Many of Madrid’s major attractions, including the Royal Palace, Teatro Real, Gran Vía and Puerta del Sol, are within easy walking distance, making the hotel a perfect base for exploring the city. A truly luxurious and memorable experience. We would happily stay again and highly recommend Palacio de los Duques Gran Meliá to anyone visiting Madrid.

  • Stayed in Oct 2026
Elizabeth FOct 2026
5.0/ 5

“Wow wow wow!”

Simply amazing from beginning to end! Service unbelievable,rooms amazing, turndown every night in our room, buffet incredible and also if you want to order from à la carte it’s included ! I commend all the staff for their hospitality and kindness throughout the week! Bravo! We felt special in every way!food and beverage was exquisite! We would like to thank Jordan,Alexis,Marco at the restaurant and at the pool for their great service! We recommend this hotel 100% Elizabeth and Gilles from Quebec Canada.

  • Stayed in Oct 2026
Lisa WOct 2026
5.0/ 5

“An Exceptional Luxury Experience in Madrid — RedLevel Service Made All the Difference!”

My daughter and I had an absolutely wonderful stay at the Palacio de los Duques Gran Meliá during our visit to Madrid, which was the beginning of a special international trip celebrating my birthday. From the moment we arrived, the hotel made us feel incredibly welcome. The staff had thoughtfully arranged special treats for both my daughter and me, including champagne and a beautiful cake to celebrate the occasion. It was such a lovely personal touch and set the tone for an exceptional stay. We enjoyed the hotel’s RedLevel premium service, which truly elevated our experience. Having access to food, drinks, and additional amenities throughout our stay made everything feel effortless and luxurious. The level of attention and personalized service was outstanding. What impressed me most was how accommodating the staff were. Every request I made was handled with care and professionalism. At one point, I urgently needed medical assistance to replace medication before continuing our travels to Tanzania, and the hotel helped arrange for a doctor to come directly to the property. That level of responsiveness and support meant so much to me. Beyond the wonderful service, the hotel itself is beautiful, elegant, and ideally located for exploring Madrid. It offers a lovely combination of luxury, comfort, and genuine hospitality. This was a particularly meaningful trip for me, and the team at Palacio de los Duques Gran Meliá helped make it even more memorable. I truly felt that they went above and beyond to ensure that my daughter and I had a wonderful experience. I would absolutely stay here again and highly recommend the RedLevel experience. Thank you to the entire team for making our time in Madrid so special!

  • Stayed in Aug 2026
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