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Pestana Collection Plaza Mayor
The Pestana Plaza Mayor Madrid is a unique and unparalleled luxury hotel, paying tribute to the work of weavers, embroiderers, blacksmiths, carpenters and potters. It's also a tribute to its original architecture, where every exposed brick on its strong walls bears the scars of history in a simple and natural way. Illuminated baroque scenery, Islamic art heritage, inspiration from great artists such as Goya or Velázquez and Herrerian-style staircases, with the Casa de la Carnicería was built in the 17th century, are just some of the elements that have been brought to the heart of the city's history.

All Facilities
Free Wi-Fi Swimming Pool Spa Fitness Centre

REASONS TO CHOOSE
An unbeatable location in a historical area of Madrid
Located in listed buildings of cultural interest
A stone's throw from the main highlights
Spa with indoor swimming pool

Please note that:
1. Indoor swimming pool, spa, sauna: are open with limited occupancy.
2. SPA massages and treatments: are available, reservation need.

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of restaurants: 1
  • Smoke-free property

Internet

  • Free WiFi

Transport & Parking

  • Electric car charging station
  • Offsite parking discounted rates available

Activities

  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1

Pools and wellness

  • Number of indoor pools: 1
  • Spa treatment room(s)
  • Full-service spa
  • Outdoor seasonal pool
  • Sauna
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Fireplace in lobby
  • Library

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities

Business facilities

  • Number of meeting rooms: 1

Other facilities

  • Multilingual staff
  • Lift

Location

Madrid, Community of Madrid, Spain

Address: Calle Imperial, 8, Madrid, Spain

Reviews

4.7/ 5ExcellentAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
lexmillerNov 2026
5.0/ 5

“Beautiful luxury, excellent 4 night stay”

We spent four nights in this beautiful, elegant, luxurious hotel in one of the most historic buildings in Madrid, in the Plaza Mayor. We reserved a room overlooking the Plaza and it was fascinating to stand at our Juliet balcony and people watch. The hotel is outstanding in every way. The hotel breakfast if not built into your room fee, is well worth the 25 Euro charge. The buffet is elegant and extensive, served in the inner hotel courtyard which seems like it’s outside, very nice and relaxing spot. Additional hot, made to order items are included in the fee and are delicious. A barista will make your specialty coffees. Service is impeccable from the front desk staff to bar staff, excellent housekeeping service which includes nightly turndown with Lindt pillow chocolates. Personalized service which this hotel provides, is a hallmark and something that one sees less and less “these days”, sadly - but here, personal service is alive and well. There is a lovely guest library where you can sit and relax or meet a friend. The evening before departure, we received a parting gift, a very nice zipper makeup bag with cork accents containing a hand milled bar of soap and a few other remembrances - very classy! If back in Madrid, this is where we will stay again and we recommend that you do as well.

  • Stayed in Oct 2026
Charo MNov 2026
5.0/ 5

“⭐⭐⭐⭐⭐ A Wonderful Stay with Exceptional Service!”

⭐⭐⭐⭐⭐ An Exceptional 5-Star Experience! Our stay at Pestana Collection Plaza Mayor Madrid was absolutely wonderful and truly unforgettable! From the moment we arrived, we were welcomed with genuine warmth, kindness, and outstanding hospitality. Every member of staff, from the reception team to the restaurant and housekeeping, was incredibly friendly, attentive, and professional. What made our stay even more special was the thoughtful way the staff treated my husband. The lovely greetings, special treats, and personal touches made him feel truly valued and celebrated. These beautiful gestures meant so much to both of us and made our stay even more memorable. ❤️ The hotel’s facilities are phenomenal, the location is absolutely perfect, and everything is spotlessly clean. Our bed was exceptionally comfortable, making every night’s sleep a pleasure. For me, this is truly a 5-star hotel, not just because of its beautiful surroundings and excellent facilities, but because of the wonderful people who make guests feel so special. To the entire Pestana Collection Plaza Mayor team, please accept our heartfelt thanks for your exceptional service, kindness, and genuine hospitality. You have made our visit to Madrid truly unforgettable, and we will definitely be coming back! Highly recommended! Thank you for the beautiful memories! 🤗❤️🥂

  • Stayed in Nov 2026
Jamie MNov 2026
5.0/ 5

“Best place ever!”

The most amazing experience!! This hotel is stunning and has incredible views of the Plaza Mayor. And Mabudo was an absolute angel!! He made our experience so special and was so incredibly helpful and friendly. An absolute delight.

  • Stayed in Nov 2026
tylor sNov 2026
5.0/ 5

“Stay in Madrid”

Such an incredible hotel and friendly staff! Mabudo was amazing, very informative of all that comes with the experience and what we can do locally as well as just a happy and kind person. Thank you again for a wonderful time and the 5 star treatment. Highly recommend.

  • Stayed in Nov 2026
Irina VOct 2026
5.0/ 5

“Perfect place to stay in Madrid”

Extraordinary experience! Beautiful hotel with unforgettable ambience , cosy, well decorated with Spanish motives

  • Stayed in Oct 2026
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