The safety of our customers is our priority and so in accordance with local health legislation, the breakfast service may have temporary changes (opening hours, products on offer, layout and service
- Distance To Airport: 20km to MAD
Madrid, Community of Madrid, Spain
Address: Plaza Pedro Zerolo, 12, Madrid, Spain
I have stayed here several times and each time it has been amazing. The receptionist remembered me which is fantastic, given the number of people they must see. The suite was amazing with a full size bath in the room. Bed was really comfortable and massive. The room was really clean and the bathroom was immaculate. View over the square was great and they were putting up the Christmas tree (in October) which looked fantastic. Roof terrace is great for cocktails in the evening. Service there is a little slow so not the place to go if you are in a hurry, but the cocktails are amazing there, and on a sunny evening you can great views.
My company regularly books this hotel for our business trips, as we stay here for several weeks throughout the year. I have always been satisfied with my previous stays, but this is the first time I have been given such a disappointing room. The room is extremely small, almost like a shoebox, and several amenities are missing compared to what I am used to here. I am honestly very disappointed, especially considering that we are regular guests through our company. I expected a much better standard based on my previous experiences at this hotel. Unfortunately, this situation is making my stay very unpleasant, and I am having a really bad week because of it. After long days at work, I expect to be able to relax in a comfortable room, which is clearly not the case this time.
From the moment we arrived at this hotel it did nothing but impress. A warm greeting from the receptionist, giving us a map and some very helpful information of how to get to all the well known sites for first time visitors to Madrid. All the staff we encountered were so helpful. The room was great, it was spacious, spotlessly clean and everything we could need. Breakfast was delicious with so much choice provided in a very modern and immaculately clean dining room. In the evening we enjoyed a nightcap in the airy rooftop terrace, perfect. One of the best things about this hotel is the location. It is right in the middle of the city and all the sites are well within walking distance, a major plus for us. All in all, a fantastic city break in a wonderful hotel. I cannot recommend this hotel high enough. I promise you, if you are considering it. do not hesitate, you will not regret it.
Stunning hotel! Wonderful location. Rooftop pool & bar were absolutely incredible with gorgeous views! Rooms were immaculate, spacious, very modern & extremely quiet. Loved the decor! Also had THE most comfortable beds we experienced on the entire trip! Breakfast was fantastic, gluten-free items upon request. Our only regret was when we returned to Madrid at the end of our trip, the hotel was full & we could not stay again.
We stayed at the Room Mate Oscar for 6 nights. The hotel sits in the heart of Chueca and is conveniently located near a couple metro stops and La Gran Via (i.e., easily walkable to many restaurants, etc.). The hotel itself was very comfortable. Big kudos for the roof terrace - a terrific bar and pool (cooler temp, but lovely on a few of the hot days we had during our stay). It was a nice way to end a day of sightseeing and other activities. Went up at night once and could see folks gathered in friend groups, as opposed to a bar atmosphere. Bed was very comfortable. Shower water pressure and temperature was excellent. Steamer was great to have to get rid of the wrinkles in your clothes. Doorway into the shower is a little tight to squeeze in (door opens in), and the shower floor is a little slippery, but generally fine. Lighting over the bathroom mirror could be improved as well, but all in all, a very comfortable stay with a friendly and helpful staff.
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