Enjoy an exclusive experience in a unique environment with a personalised service at The Level at Melia Castilla. Our priority is making our guests feeling special. The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartín train station and the Real Madrid Santiago Bernabéu football stadium, makes The Level at Melia Castilla the perfect choice for your visit to Madrid. The Level rooms have all kind of amenities, every detail is taking care of. Guests can rest and enjoy some time to relax and enjoy. These rooms are fully equipped and offer the best services.
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The Level at Melia Castilla
Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of swi: 1
- Number of restaurants: 2
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
Activities
- 24-hour fitness facilities
Food & Drink
- Free breakfast
- Number of coffee shops/cafes: 1
- Coffee/tea in common areas
- Television in common areas
- Snack bar/deli
Pools and wellness
- Outdoor seasonal pool
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Express check-in
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Concierge services
Shared spaces
- Fireplace in lobby
- Garden
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Porter/bellhop
- Self parking (surcharge)
Business facilities
- Number of meeting rooms: 30
- Conference centre
Shops
- Gift shops or newsstand
Other facilities
- Free reception
- Designated smoking areas
- Multilingual staff
- Lift
- Wedding services
Location
Madrid, Community of Madrid, Spain
Address: Calle del Poeta Joan Maragall, 43, Madrid, Spain
Reviews
4.9/ 5ExceptionalAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
petergE7705MSOct 2026
“Excellent Facilities and Hospitality”
Was made to feel very comfortable; very friendly staff; lovely room; very relaxing. Enjoyed the Sauna and Massage and felt fully recharged and refreshed when we left.
- Stayed in Oct 2026
L1103JWtomrJun 2026
“Supreme hotel and staff”
We had an amazing time at this wonderful hotel. The staff was extremely accommodating, the rooms were first class and the facility was top-notch. Thoroughly enjoyed the Level club and love the central location to great shopping and sightseeing. Highly recommend!
- Stayed in Jun 2026
Vittorio NNov 2025
“tuff”
this hotel was so friggin tuff yo! the breakfast was so 67, and the beds were the perfect friggin size!! as a 41 year old, (93 days) I really enjoyed this experience. I really frickin loved how they would hand you a friggin packet of sugar yo, every friggin mornin! All in all, such a skibidi and sigma hotel.
- Stayed in Nov 2025
Ian CJun 2025
“Lovely hotel”
We stayed in The Level for four nights and it was fabulous. The hotel is situated in a relatively quiet area of the city, yet it’s a short walk to the nearest metro station (Cuzco) where you can get a train into the city. We were very grateful to receive an upgraded room on the 13th floor. The room was lovely, very clean and comfortable. The shower was excellent! Breakfast was great each morning. Plentiful and varied to suit all tastes. The staff at breakfast were also great and took care of everything. The public ares of the hotel were very clean and the decor was lovely. Overall, our stay at The Level was great and I wouldn’t hesitate returning if I come back to Madrid in the future. Highly recommended!
- Couples
- Stayed in Jun 2025
D BMay 2025
“Amazing experience and outstanding staff!”
Great location, excellent atmosphere, and top-notch facilities. What really made it an absolutely outstanding stay and amazing experience, though, was the impeccable, solicitous, superior staff and service in all respects from beginning to end! Stay here in Madrid!
- Stayed in May 2025
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
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24/7 holiday support
Expert help whilst you are on holiday
Price match
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ATOL & ABTA protected
Your holiday is financially protected
Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
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