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Novotel Madrid City Las Ventas
With a stay at Novotel Madrid City Las Ventas in Madrid (Ciudad Lineal), you'll be within a 5-minute drive of WiZink Center and Paseo de la Castellana. This hotel is 3 mi (4. 8 km) from Santiago Bernabéu Stadium and 3. 3 mi (5. 4 km) from IFEMA. Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and wedding services. Make yourself at home in one of the 156 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Satisfy your appetite for lunch or dinner at the hotel's restaurant, INSOLITO, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2960 square feet (275 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Distances are displayed to the nearest 0. 1 mile and kilometer. Calle de Alcalá - 1. 2 km / 0. 7 mi- Arturo Soria Plaza Shopping Center - 1. 4 km / 0. 8 mi- National Auditorium of Music - 2. 5 km / 1. 5 mi- San Camilo Hospital Quirón - 2. 5 km / 1. 6 mi- WiZink Center - 2. 7 km / 1. 7 mi- Paseo de la Castellana - 3. 1 km / 1. 9 mi- Golden Mile - 3. 1 km / 1. 9 mi- U. S. Embassy - 3. 3 km / 2 mi- ABC Serrano - 3. 4 km / 2. 1 mi- Azca Financial District - 3. 4 km / 2. 1 mi- Hospital Gregorio Maranon - 3. 6 km / 2. 2 mi- Santiago Bernabéu Stadium - 3. 6 km / 2. 3 mi- Sorolla Museum - 3. 8 km / 2.
- Distance To Airport: 5km to MAD

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of swi: 1
  • Number of restaurants: 1
  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Fitness facilities
  • 24-hour fitness facilities
  • Billiards or pool table

Food & Drink

  • Breakfast available (surcharge)
  • Snack bar/deli

Pools and wellness

  • Pool umbrellas
  • Number of outdoor pools: 1
  • Outdoor seasonal pool
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk

Shared spaces

  • Garden
  • Library
  • Terrace
  • Computer station

Entertainment and family services

  • Babysitting or childcare (surcharge)

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Self parking (surcharge)

Business facilities

  • Number of meeting rooms: 1
  • Conference space size (metres): 275
  • Business centre
  • Conference space

Other facilities

  • Multilingual staff
  • Lift
  • Wedding services

Location

Madrid, Community of Madrid, Spain

Address: Albacete 1 Plantas de la 4ª a la 8ª del hotel, Madrid, Spain

Reviews

4.5/ 5ExcellentAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
D3055TSemmafAug 2026
3.0/ 5

“Far out, nice pool, some issues”

This hotel is in a business area - we picked it due to good price and swimming pool . The swimming pool was nice but was closed for a full day. Also some of the beds are next to a very smelly drain/ The pool bar doesn’t open until 1. One of the male waiting staff was very rude - the others were lively however. The room was nice although didn’t smell so fresh - no balcony’s. Room cleaned daily. Food was nice in the hotel - drinks nice but expensive. Very easy for taxis and food deliveries. Couple of supermarkets within a 10 min walk. It would be useful for something else to do if the pool was closed - pool table, some board games etc. All in all a decent stay but would not return

  • Stayed in Aug 2026
Vitor RApr 2026
2.0/ 5

“Heat Nights”

II've been staying at this hotel for 3 nights. It's into an Ibis hotel, with shared facilities. The location isn't ideal for tourism, as it's far from the main attractions. But the worst part is the air conditioning system. It's almost 30 degrees Celsius during the day and there's no way to turn on the cold air conditioning because it's centralized and now only the heating is available. We have a baby in the room and we're suffering from the heat every night. The only alternative they gave us was: open the window! Unfortunately we have 3 more nights here sweting.

  • Stayed in Apr 2026
Joseph-2000-2000Mar 2026
5.0/ 5

“Excellent Restaurant in a Modern Hotel in a quiet area”

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much and received a wonderful service, specifically at the Bar a mocktail: Great taste and wonderfully presented. I got a very nice room with a great view. The staff was very kind and helpful when I was in need. There was also a swimming pool, but I was in the wrong time of the year there to make good use of it: March

  • Stayed in Mar 2026
RaquelitaNiJan 2026
5.0/ 5

“⭐⭐⭐⭐⭐ Exceptional Humanity, Empathy, and True Hospitality ; A Masterclass in Guest Care”

⭐⭐⭐⭐⭐ Exceptional Humanity, Empathy, and True Hospitality ; A Masterclass in Guest Care Our recent stay at Novotel city last ventas Madrid was meant to be a joyful family weekend exploring the city with both my parents and my 10-month-old daughter. What we experienced, however, went far beyond hospitality . it was a profound demonstration of humanity, empathy, and leadership that my family and I will never forget. We arrived Thursday afternoon , excited for a family weekend. Unfortunately, on friday morning, our stay took a dramatic and distressing turn when my father fainted and experienced severe breathing difficulties. An ambulance had to be called urgently, and I accompanied him to the hospital, where he remained hospitalized. From that moment on, the level of care shown by the Front Office Guest Team: Elvira Fernandes , Delrio Alejandro and so many other at the reception I unfortunately don’t have all the name but it was nothing short of extraordinary. As my mother and infant daughter remained at the hotel, unable to come to the hospital, Elvira Fernandez and her team took it upon themselves to personally check on them multiple times throughout the day. They showed genuine concern, empathy, and attentiveness that felt more like family support than hotel service. They even offered to arrange food and toys for my daughter, knowing they were confined to the room all day under stressful circumstances. What moved me deeply was that while I was at the hospital, Elvira Fernandez emailed me directly, not only to check on my father’s condition, but to ask whether they could prepare food for him and have it sent to the hospital. This level of proactive care is something I have rarely, if ever, encountered in my career.  I work in the hospitality and service industry, and I can confidently say that what we experienced at this hotel represents best-in-class service at the highest human level. In a further gesture of compassion, the hotel canceled free of charge my father’s room, recognizing that he was hospitalized. This was never expected and deeply appreciated. Due to the circumstances, I had to return to Marrakech with my mother and daughter, while my father remained in Madrid. A few days later, once my father was cleared for release from the hospital, I contacted the hotel again to book a night for him. What happened next brought tears to my eyes. I received an email informing me that the hotel manager , Mr Jose Maria Pedrero , had personally requested that my father’s night be offered complimentary, including breakfast. This was not just a generous gesture,it was a powerful statement of values, leadership, and humanity. I would like to commend and congratulate Mr Jose Maria Pedrero and Elvira Fernandez for being not only an outstanding General Manager, but remarkable human being and leader. They have clearly succeeded in creating an environment where care, empathy, and genuine guest concern are deeply embedded in the culture. The way Elvira Fernandez and her team embody these values is a direct reflection of his leadership. To all the team at Novotel City las ventas : thank you for your kindness, your emotional intelligence, and your unwavering support during one of the most difficult weekends of our lives. Your actions went far beyond your roles and left a permanent impression on our family. To Mr Jose Maria Pedrero and Elvira Fernandez : thank you for leading with heart. You have built something truly special at this hotel.you and your team are the definition of Heartists  Novotel should be immensely proud of this team. This is not just hospitality, this is human excellence. With my deepest gratitude and respect, Raquel Niddam

  • Stayed in Jan 2026
yhismailDec 2025
3.0/ 5

“Mixed feelings”

Quite a decent hotel, very very far from the busy area which is Gran Via and surrounds....stay here only if you can't afford another hotel in a busy area or if you are in Madrid for a specific reason. Transport to and from the main area very expensive for a family of 5 as smaller taxi's don't take more than 4 passengers. Rather use the extra taxi fare that you would pay, for a hotel in a better area. Another thing I found annoying is there is no porter to help with luggage. Requested a cup to the room, receptionist suggested we collect ourself in order not to be charged. In my years of travelling, haven't experienced service like this. Not sure if it's just a 'Europe thing' ?

  • Stayed in Dec 2025
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