Hotel Facilities
General
- Number of bars/lounges: 1
- Number of poolside bars: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Coffee/tea in common areas
Pools and wellness
- Pool umbrellas
- Outdoor seasonal pool
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Porter/bellhop
- Self parking (surcharge)
Business facilities
- Number of meeting rooms: 8
- Conference space size (metres): 28
- Conference centre
- Business centre
- Conference space
Other facilities
- Multilingual staff
- Lift
- Wedding services
Location
Madrid, Community of Madrid, Spain
Address: Calle Marqués de Zurgena, 4, Madrid, Spain
Reviews
“CH to MAD”
2nd time here and I love the place. My room this time was quieter and better than last year but all in all the staff, the cleanliness, the location...oh, and the breakfast, it's all great!! Special thanks to Alejandro at the bar, always friendly and accommodating and makes everyone smile 😊
- Stayed in Oct 2026
“Alejandro is exceptional”
The bartender Alejandro provided truly exceptional service to our tour group. He crafted special cocktails, produced lovely snacks and took pictures at our request. He is a real asset to your company.
- Stayed in Sept 2026
“Girls trip”
Wonderful stay. Comfortable beds. Attentive and friendly staff. Highly recommend.
- Stayed in Sept 2026
“Adequate hotel”
Chose the location due to access of hop on off bus. Good choice! Easy walk to shops, some museums. Staff were attentive, food was adequate. The best place was the bar!
- Stayed in Aug 2026
“Amazing Location!!”
Location was perfect. Close to all the shopping and many options for dining. Hotel is located on a quite street which gave us very good night sleep.
- Family
- Stayed in Aug 2026
Why book with Thomas Cook
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Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
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