Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 2
Internet
- Free WiFi
Transport & Parking
- Free airport transport
- Electric car charging station
Activities
- 24-hour fitness facilities
Food & Drink
- Television in common areas
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Snack bar/deli
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Porter/bellhop
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Number of meeting rooms: 35
- Conference space size (metres): 5000
- Business centre
- Conference centre
- Conference space
Other facilities
- Wedding services
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Calle Juan Ignacio Luca de Tena, 36, Madrid, Spain
Reviews
“Really good”
Amazing really friendly staff, really well connected, amazing breakfast
- Stayed in Sept 2026
“Avoid”
We chose this hotel believing it was convenient for the Madring F1 and we were happy to pay an extortionate fee for convenience. Turned our area was 3-4 hr walk so we failed in our choice. This hotel is not worth the fee.. Our adult son had a worn sofa bed to sleep on- the room was not set for three adults . I reported this upon checking in and whilst house keeping provided the bathroom accessories at no time during our stay did we receive extra drinking vessels so two cups and glasses were provided for three adults during a three night stay and one small bottle of drinking water House keeping is totally substandard. Dirty wardrobe area- hairs in the shower and dirty marks on the ceiling and mirrors. The manager was provided feed back on our first day which included details of the marks in the bathroom and a Receptionist was told the same on our second day. The bathroom stains remain. We booked this hotel for our sons 21st. Would not return or recommend unless you are here to sleep but even that is disturbed by floors above.
- Family
- Stayed in Sept 2026
“Martha luxury experience at level”
Wonderful stay special thanks to Martha at the level who was a credit to the hotel and experience , well worth paying extra for level experience , 3 rd time at hotel , class with personal luxury experience . Well will be back 🏴
- Stayed in Aug 2026
“Below Par Lounge Access”
We are currently staying at the Melia with a booking to include lounge access. With booking and check in, you are advised of evening cocktails (alcoholic beverages) and eats. Unbeknownst to us, cocktails are only included Friday and Saturdays! We have stayed in various hotels with lounge access and privileges and have NEVER faced such restrictions and limitations. DO NOT RECOMMENED IF YOU ARE LOOKING FOR VIP ACCESS AND SERVICE IN THE LOUNGE!
- Stayed in Aug 2026
“Beware of noisy rooms”
Beware of noisy rooms the rest is just ok
- Stayed in Jul 2026
Why book with Thomas Cook
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Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
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