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Universal Aparthotel Elisa
Universal Aparthotel Elisa, in Playa de Muro - Alcudia Bay, is a 4* aparthotel for families, couples and friends. With 54 apartments and 17 studios, this incredible complex has high quality services and facilities close to the beach.
Its location close to the sea and facing the peaceful S'Albufera Natural Park make this family resort the best option for people seeking peace and privacy in their own apartment, but with all the comforts of a hotel.
Guests who have stayed at Universal Aparthotel Elisa highlight the kindness and customer service of the staff, who always make sure everyone feels at home.
- Distance To Airport: 62km to PMI

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of restaurants: 1

Internet

  • Free WiFi

Transport & Parking

  • Free parking nearby
  • Airport transport (surcharge)

Activities

  • Billiards or pool table
  • Hiking/biking trails nearby

Food & Drink

  • Television in common areas
  • Breakfast available (surcharge)
  • Snack bar/deli

Pools and wellness

  • Number of outdoor pools: 1
  • Children's pool
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Arcade/game room
  • Garden
  • Terrace

Cleaning services

  • Dry cleaning/laundry service
  • Free self parking

Business facilities

  • Number of meeting rooms: 1

Other facilities

  • Lift

Location

Playa de Muro, Balearic Islands, Spain

Address: C/ Circuit del Llac, 1 Playa de Muro, Playa de Muro, Spain

Reviews

4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Relax21232877031Sept 2026
5.0/ 5

“Super”

Excellent location, very clean and well‑maintained, extremely kind and polite staff, and great fresh food. Definitely 5 stars.

  • Stayed in Sept 2026
Andrea SAug 2026
5.0/ 5

“Family Holiday”

Our stay at the family friendly Universal Aparthotel Elisa was very enjoyable. From the moment we arrived to our departure, the staff were very helpful, professional and friendly. Toni and his colleagues welcomed us every day, with a smile! We had a pool side apartment which was a bonus. The housekeeper was lovely, she did a brilliant job. We had only paid for apartment but after sampling the buffet breakfast, decided to order each day as there was so much choice and it enabled us to try local dishes!

  • Stayed in Aug 2026
Galinos FApr 2026
5.0/ 5

“Great clean hotel”

We were in room 1 block 2. The room was excellent. The staff were 1st class. The whole hotel was clean and tidy. I would definitely recommend this hotel

  • Stayed in Apr 2026
Anne BSept 2025
5.0/ 5

“Very good.”

Staff was brilliant clean and smart. Hotel was clean.pool was great. Room was lovely. Very polite we enjoyed.food was lovely fresh and clean.

  • Stayed in Sept 2025
Mongo85Aug 2025
3.0/ 5

“Nice hotel, mosquitoes are a nightmare”

Pros; Great location, 5 min walk from the beach and set back from the main strip which makes it very quiet We booked a 1 bed apartment, it was clean, spacious and the air conditioning was great Pool area was good, most days plenty of sun beds. It was clean, decent size pool and Pool bar staff walk around with complimentary fruit which is a nice touch Staff were excellent, very helpful, attentive and friendly Cons; Mosquitoes are a killer, loads and everywhere making the balcony unusable past 7pm. We assumed because the hotel was right on the lake it was a perfect location for them. My wife and I were bit 20+ times (not an exaggeration) in a 9 day stay. We had plugins and repellent and didn’t make a difference. We had a terrible smell coming through the kitchen sink for 3 days, reported it on day 2 and nothing happened so was a little more forceful on day 3 and it was quickly fixed. I did explain it was making us feel ill (particularly bad first thing in the morning) and on day 3 it was resolved and didn’t come back. Pool towels, you pay €10 per towel per week which a new one on me. For a family of 4 €80 for pool towels felt expensive, particularly when they can only be changed twice meaning you don’t get clean ones every day. First time I’ve had to pay so didn’t feel great. Kitchen not the best equipped, 2 glasses and there were 4 of us (we used some pool glasses in the end) - we only ate breakfast and lunch in the room so no massive drama for us. Restaurant and bar area very quiet and closes early - maybe because very quiet (and tonnes of Mosquitoes) but soulless at night Last thing to be aware of, the hotel is split over two sides of the road so you do end up crossing a reasonably busy road to get from reception to the pool. We had two young kids… not a good thing or bad thing but something to be aware of.

  • Family
  • Stayed in Aug 2025
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