STOP reading the bad reviews🥱
honest review: 29th September - 6th October
Going:
Flew from East Midlands, dropped the car off at 03:15 and was sat in the restaurant with a cuppa at 03:35, perfect.
Flight was okay, bad turbulence and bad landing but all ‘fine’ otherwise. arrived at palma airport, seemed ‘quiet’ considering all the speculation recently. bus from plane to building, new security checks (face and finger ID) really easy and simple, along with baggage collection. we got a private transfer and were there within 40/45 mins (would highly recommend. the coach arrived about two hours after we arrived at the hotel)
Arriving:
arrived around 11:45ish to very welcoming staff and beautiful entrance. room wasn’t ready until around 2o’clock but we were able to leave our luggage safely in a room and were given our all inclusive wristbands. we made this time our ‘let’s look around, find things and grab lunch’ time which made it easy when we got to our room as we new exactly where to go and what for, making the most of the travelling day!
Room:
we had a twin room with sofa bed. first impression of room, spotless, spacious and had everything, plus extras. lots of pillows, towels, fridge, kettle, toaster, pans, cutlery, safe..all sorts really. couldn’t fault it. bring your own hairdryer (there’s is freezing cold and i’d probably still be drying my hair now from the first night if i didn’t bring my own😂) got 3 large towels and 3 small towels in our room and then given an extra card to get 3 large blue towels for the beach/pool. we had a little toddler step in our room which was really handy and a nice little extra. lots of storage, nice and quiet area. i won’t lie, rooms could really do with a spruce up and toilets could do with a real clean around the complex. Cleaners however were always out early morning. (Block B, B303)
Food:
we ate at both restaurants, couldn’t really fault it for an all inclusive, the usual repetitive things with a theme each night but always clean, fresh, warm and welcoming staff. breakfast was the best in my opinion. always tables available and always clean.
Beach/Pool/Entertainment:
beach was stunning, nothing more to say. pools cold but they always are🤷🏼♀️ entertainment alright, wasn’t amazing but something for the kids along with the park, trampolines (6€ for 5 mins) and football pitch. few supermarkets around, on the pricey side so just bring what you think you’d need but don’t worry if you desperately need or forget something as there’s lots of things around with practically all essentials. ALWAYS sunbeds either at the front/back/left/right/centre 😂 of all the pools so really no need for the ‘mad dash’, (certainly not when it’s out of school holidays)
Mosquitos: bring spray, after bite things etc. I was bitten really badly along with my three year old. Pharmacy about 2 minute walk from the hotel, just outside, and are helpful.
Leaving:
we had late checkout and was able to use all the facilities even after checking out earlier than planned. again, we got a private transfer, arrived at palma at 3:15pm for our 6:40pm flight. early, i know, but i wanted to make sure we was there, through security to avoid any stress and delays as previously mentioned in reviews. Palma Airport, really easy. We was with TUI.
TOP TIP - avoid the first lot of duty free and go straight past mcdonald’s, down to the new border control and then get food/shop after.
I’ve also learned that there are a lot of rude people in this world so if anything, please remember to smile at others and remember your manners. I am currently going through early stages of grief and I still managed to ensure I smiled at everyone i saw.
Highly recommend Bernat Nicolau, extremely easy, reliable good communication.
We would defiantly come back here, maybe more the summer months.
any questions, feel free to ask.
Please don’t comment if you disagree or have something bad to say. Everyone has their own opinion and this is mine. If you want to review the hotel, please do so on your own post.
