Grupotel Alcudia Suite
General description:
The hotel Grupotel Alcudia Suite Hotel is located around 6 km from Alcudia (Sa Pobla around 11 km, Palma De Mallorca around 56 km). A sandy beach is around 200 m from the hotel. At the beach, there are sun loungers and sun umbrellas for a fee available. The tourist centre is about 5 km away. A supermarket can be reached after around 50 m. There are restaurants and bars within a very short distance of the hotel. Also the nearest disco is around 50 m away. The following attractions can be reached from the hotel: PN S'Albufera (approx. 500 m away), Hidropark (approx. 4 km away), Speed Boat Alcudia (approx. 4 km away) and Romans Ruins Alcudia (approx. 5 km away). For mobility during your holiday, there are a taxi rank (around 300 m away), a bus stop (approx. 100 m away), a car rental company and a motorcycle rental. The airport (PMI) is approx. 60 km away.

Amenities:
Partially renovated in 2014, the 5-storey beach hotel has 122 rooms, and spread over one main building and one adjoining building. It is equipped with a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 3 lifts, an air conditioning as well as a money changing facility. For the meals, there is a restaurant (air-conditioned) and a snack bar. You can relax in good company in the hotel bar. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access. Laundry service and medical service are available for a fee.

Pool:
In the outdoor area of the mediterranean-style hotel you will find a children´s pool. Here, there are sun loungers and sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast (from 08:00 - 10:00) from the buffet. Half board: breakfast and dinner. All inclusive: breakfast, lunch and dinner. Water at certain times. Soft drinks (10:00 - 00:00), coffee and tea (16:00 - 17:00), cakes and pastries (16:00 - 17:00), beer (10:00 - 00:00), wine (10:00 - 00:00) and national alcoholic drinks (10:00 - 00:00).

Sport and Leisure:
A golf course is approx. 9 km from the hotel. Bicycle rental. Entertainment for adults: activity programme with evening shows. For the entertainment of young guests there is a children´s play area. Child supervision: activity programme for children, mini club for children (from 3 - 12 years) and babysitting (for a fee).

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: American Express.

Standard Apartment (Balcony or Terrace):
With living room, twin bed, sofa bed as extra bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, safe (for a fee) and sat TV with local broadcasters as well as centrally controlled air conditioning. Room size: 40 m².

Standard Studio (Balcony or Terrace):
With twin bed, sofa bed as extra bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, safe (for a fee) and sat TV with local broadcasters as well as centrally controlled air conditioning.

Hotel Facilities

General

  • Number of bars/lounges: 2
  • Number of poolside bars: 1
  • Number of restaurants: 1

Internet

  • Free WiFi

Activities

  • Billiards or pool table

Food & Drink

  • Breakfast available (surcharge)
  • Snack bar/deli

Pools and wellness

  • Pool umbrellas
  • Number of outdoor pools: 1
  • Children's pool
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Concierge services

Shared spaces

  • Garden
  • Terrace

Cleaning services

  • Laundry facilities

Other facilities

  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Lift

Location

Playa de Muro, Balearic Islands, Spain

Address: C/ Else Hetzel s/n Playa de Muro, Playa de Muro, Spain

Reviews

4.1/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
901lizzyrNov 2026
4.0/ 5

“Very nice stay”

Lovely clean hotel very nice pleasent staff,apartment was a nice size and clean ,cleaned everyday with new towels.

  • Stayed in Oct 2026
Stuart TOct 2026
5.0/ 5

“A forced stay made easier by helpful staff”

A forced stay due to an accident but the staff could not have been more helpful. The food and apartment was very good .

  • Stayed in Oct 2026
5.0/ 5

“Fantastic staff!”

I rate my stay as successful! Great hotel location, very nice pool, good breakfasts, helpful staff. Rodica from the animation team is extremely nice, but the biggest praise goes to Cristian from the bar :)) an incredibly positive, funny and helpful person, always happy to chat with children, my little daughter was delighted with him :D warm greetings from Natasha, little Sara and Cezary 🥰🥰🥰

  • Stayed in Sept 2026
Juliusz OSept 2026
5.0/ 5

“Highly recommended!”

We had a wonderful time at this hotel with our family and two children. We were very happy with our stay. The staff were extremely friendly, helpful, and welcoming. The food was excellent, with a great variety and everything was very tasty. Our room was clean and well maintained. The location is fantastic, with a beautiful beach just a short walk away. There are also plenty of shops and other amenities nearby, which was very convenient, especially with children. Overall, we really enjoyed our stay and would happily come back. We highly recommend this hotel, especially for families with children!

  • Stayed in Sept 2026
Przemyslaw SAug 2026
3.0/ 5

“Leaving a bad impression at the very end of the trip + watch our for the noise from the night club next door”

I was an all inclusive guest and on the last day my airport transfer was in the afternoon. To my surprise, the hotel denied my family the lunch stating that all inclusive ends at 12:00 and collecting our All Inc. bracelets during check-out. (So we could no longer go to the lunch which was served from 1:00 PM). I was in many all inclusive hotels before and this is the first time I was treat like that. In every other hotel I was in, the hour 12:00 is only the deadline to leave the room, but people can keep their bracelets and continue to use all other hotel services (including access to the meals) until they leave for the airport. On the first day of my trip I arrived late due to late flight hours and only used one meal at the evening, so it would be fair to let my family have both breakfast and lunch on the last day. Wouldn't make much difference for the hotel. And yet.. they chose to leave a really bad impression at the very end of our experience. Will not go to Grupotel again. Also a hint about hotel rooms - if you'd like to sleep in silence avoid rooms with windows facing the Else Hetzel street. There is night club at the other side of the street (Kilombito) which is open 6 days a week until 2:00 AM and the hotel windows are not super sound proof so you hear the club/techno music till late hours :/

  • Stayed in Aug 2026
How Tripadvisor collects reviews
Skip past other hotels

Other Hotels in Spain

Bungalows Castillo Beach

Bungalows Castillo Beach

2.7OK(2,000+)

Spain, Caleta De Fuste

Flight & Hotel / 5 nights / Self-Catering

from£140pp
ATOL Protected
HOVIMA Cool Costa Adeje
Chosen by us

HOVIMA Cool Costa Adeje

4.6Excellent(2,000+)

Spain, Costa Adeje

Flight & Hotel / 5 nights / All Inclusive

from£545pp
ATOL Protected
Barcelo Lanzarote Active Resort
Family-friendly

Barcelo Lanzarote Active Resort

4.1Very good(10,000+)

Spain, Costa Teguise

Flight & Hotel / 5 nights / Bed & Breakfast

from£315pp
ATOL Protected
Hotel Beatriz Playa & Spa
Family-friendly

Hotel Beatriz Playa & Spa

3.7Good(10,000+)

Spain, Puerto del Carmen

Flight & Hotel / 5 nights / Half Board

from£295pp
ATOL Protected
Aparthotel HSM Calas Park - All Inclusive

Aparthotel HSM Calas Park - All Inclusive

4.3Very good(1,000+)

Spain, Calas de Mallorca

Flight & Hotel / 5 nights / All Inclusive

from£275pp
Plus local fees of £9 pp. Total holiday £284 pp.
ATOL Protected
Hotel LIVVO Jandía Golf - All Inclusive

Hotel LIVVO Jandía Golf - All Inclusive

4.0Good(1,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£245pp
ATOL Protected
Bluesea Bahía Fañabé & Villas

Bluesea Bahía Fañabé & Villas

3.9Good(2,000+)

Spain, Costa Adeje

Flight & Hotel / 5 nights / All Inclusive

from£395pp
ATOL Protected
Hotel HSM Canarios Park - All Inclusive
Family-friendly

Hotel HSM Canarios Park - All Inclusive

3.6Good(5,000+)

Spain, Calas de Mallorca

Flight & Hotel / 5 nights / All Inclusive

from£220pp
Plus local fees of £9 pp. Total holiday £229 pp.
ATOL Protected
Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection

Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection

4.1Very good(5,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£250pp
ATOL Protected
Kn Aparthotel Panoramica Heights

Kn Aparthotel Panoramica Heights

4.0Good(2,000+)

Spain, Costa Adeje

Flight & Hotel / 5 nights / Self-Catering

from£225pp
ATOL Protected
1 of 0

Other hotels in Playa de Muro