Grupotel Parc Natural & Spa
Located by the sea, in the heart of Alcudia bay, 6 km from an Aquapark, 7 km from the city center of Alcudia and 18.5 km from the Caves of Campanet.
Facilities and services include restaurant, bar, terrace, swimming pool, solarium, business center, wireless Internet access at public areas, spa (extra charge), gym, sauna, meeting/conference room, parking, elevator and 24 hour reception.

Rooms feature TV, telephone, safe, air conditioning, heating, wireless Internet access, balcony/terrace, mini bar (extra charge), bathroom, bathrobe, slippers and hairdryer.

Suite Premium and Superior also feature two TV, two bathrooms and separate living room.

** Please note that some of the above facilities may be closed due to weather / seasonal conditions.**

Address: Ctra Arta Pto Alcudia s/n, Playa Muro, Alcudia Bay, Mallorca 07458, Mallorca , Spain.

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of restaurants: 2
  • Smoke-free property

Internet

  • Free WiFi

Transport & Parking

  • Airport transport (surcharge)

Activities

  • Fitness facilities
  • Billiards or pool table
  • Hiking/biking trails nearby

Food & Drink

  • Breakfast available (surcharge)

Pools and wellness

  • Number of hot tubs: 1
  • Number of outdoor pools: 1
  • Number of indoor pools: 1
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Health club
  • Full-service spa
  • Spa services on site
  • Sauna
  • Steam room

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Arcade/game room
  • Garden
  • Terrace
  • Computer station

Entertainment and family services

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Free self parking

Business facilities

  • Number of meeting rooms: 1
  • Conference space size (metres): 90
  • Business centre
  • Conference space

Shops

  • Hair salon

Other facilities

  • Lift

Location

Playa de Muro, Balearic Islands, Spain

Address: Crta. Alcudia - Artá s/n, Playa de Muro, Spain

Reviews

4.9/ 5ExceptionalAverage review rating
Browse reviews by provider:
80 reviewsSorted by: Newest
JoelJul 2026
4.0/ 5

Great suite room with excellent friendly staff. Only down side was seaweed on beaches that come and go with current but at that end of the bay is reoccurring. You can swim quickly past it to beautiful wonderful waters and long sandy beach. The buffet is AMAZING. staff was so friendly and welcoming.

  • Stayed in Jul 2026
GiuseppeJul 2026
5.0/ 5

Rooms were clean and modern Breakfast was incredible Dinner was amazing, plenty of choices for bothe breakfast and dinner Entire hotel staff is amazing. Incredibly friendly and helpful. Pool is perfect and lots of chairs. Beach is excellent. Note you have to pay $21 euro for 2 chairs and an umbrella with lock box on the beach. Can't say enough good things. The hotel is quiet and peaceful. Bus stop literally in front of hotel. Drinks are pricey though, but made very good. All in all excellent hotel and staff.

  • Travelled with family and children
  • Stayed in Jul 2026
LeandraJun 2026
5.0/ 5

One of the best properties I have ever stayed at. Amazing service all around. Incredible food, and gorgeous grounds.

  • Travelled with family and children
  • Stayed in May 2026
KatherineMay 2026
5.0/ 5

Breakfast buffet was exceptional. Staff all over the hotel were extremely friendly and helpful

  • Travelled with family
  • Stayed in Apr 2026
EkaterinaApr 2026
2.0/ 5

I think it’s important to clarify expectations, especially given the five-star classification. A true five-star hotel is defined by high-end construction quality (materials, doors, bathrooms), excellent soundproofing and privacy, premium linens and towels, and a level of personalised service and refinement throughout. Four-star hotels still maintain good build quality, proper insulation, and a polished, professional standard across rooms and service. Three-star hotels, by contrast, are more functional: simpler materials, less sound insulation, basic linens, and a more casual, often buffet-focused setup. Based on this, this hotel aligns much more closely with a solid three-star property. The construction quality and finishes are fairly basic, soundproofing is limited (you can hear other guests), and the linens and overall room feel are not at a luxury or even upper-upscale level. The large buffet format and general atmosphere also reflect a more casual, mid-range positioning. That said, within that category, it’s a good hotel: well-maintained, relaxed, and with plenty of food choice. My only real concern is the five-star label, which feels misleading. If you come expecting a comfortable three-star experience, you’ll likely enjoy your stay. If you expect true five-star standards, you may be disappointed

  • Travelled with a partner
  • Stayed in Apr 2026
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