Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Parking on-site
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
- Internet access
Transport & Parking
- Free airport transport
- Electric car charging station
- Free area shuttle
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Television in common areas
Pools and wellness
- Outdoor seasonal pool
- Sauna
- Steam room
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Concierge services
Shared spaces
- Fireplace in lobby
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Conference space size (metres): 1700
- Conference centre
- Meeting rooms
- Business centre
- Conference space
Shops
- Gift shops or newsstand
- Shopping on site
- Grocery/convenience store
Other facilities
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Avenida Hispanidad 2-4, Madrid, Spain
Reviews
“Give us fresh orange juice”
Signage terrible this will not change because the management could not be bothered. The bathrooms are awful, like something out of a dystopian sci fi show. This is fixed. Worst of all is that at breakfast they serve supermarket orange juice. Spain produces the world's best orange. It would be simple to squeeze them and serve it. If you read this and find they are still serving supermarket mush then you know that the management have contempt for customer feedback.
- Stayed in Nov 2026
“Good Overnight Stay”
Everything you would want from an airport hotel: Clean, comfortable, quiet, with a good breakfast buffet and a helpful, friendly staff. Stayed for one night before our morning flight.
- Stayed in Oct 2026
“It's A Room. You Sleep In It.”
From the outside as we were getting here, it looked a little dodgy, but we were wrong. We spent the night here. The room is very beautiful and spacious. The floor to ceiling window provided a great view of the park nearby. The lobby itself was beautiful and modern as well. Lots of seats while waiting for shuttles or taxis. The staff were all friendly and helpful. The bed was very comfortable. The bathroom sink though might have been more form over function. Anything more than a trickle and the water splatters. A lot. Other than the antiquated air conditioning control, that might be the only other quibble I have about the room.
- Stayed in Oct 2026
“Hospitality at It’s Very Best!”
The hotel feels brand new, with a beautiful lobby, restaurants and rooms. The gorgeous pool is maintained at a wonderfully comfortable 27°C/81°F and features a thermal circuit. The adjoining gym is quite possibly among the three finest hotel gyms I’ve seen in decades of travel. My Diamond status was genuinely recognized with a suite upgrade, and staff went out of their way to seamlessly combine two reservations made separately for business reasons. Even with the Executive Lounge under renovation, the hotel has managed the disruption beautifully by providing alternative space in the lobby. The hotel never felt crowded. From the perfect beds, pillows and towells to the general “vibe” - it was relaxing. Uncommon in large chain hotels. What truly distinguishes this property, however, is its people. Without exception, the staff were warm, efficient, professional and genuinely eager to help. Even our shuttle driver, juggling mountains of luggage and a crowd of passengers, remained cheerful and gracious. Madrid-Barajas can be a challenging airport to navigate, but this Hilton makes a stopover an absolute pleasure. Every aspect of the operation reflects exceptional management and attention to detail. Easily the best airport hotel I’ve experienced—and as a Hilton Diamond member with more than 30 years of extensive travel, I am astounded. In fact, this is one of the best-managed Hilton properties we’ve encountered anywhere in the world. This is hospitality done right, from top to bottom. An outstanding property that sets a standard other Hiltons would do well to follow. We will absolutely be back!
- Stayed in Oct 2026
“Comfortable, affordable, peaceful, fragrance-free gem!”
We are so grateful to have found this hotel. I spent months emailing almost every hotel in Madrid, and this hotel, (in addition to another, smaller Hilton), was the only one that did not have a toxic chemical “signature fragrance” being sprayed throughout! Aside from us not being inundated with chemicals, the hotel was clean, comfortable, reasonably priced and quiet, and the staff were so friendly and accommodating. The rooms are very spacious and the bathrooms with the glass countertop and sink were unique and fun. The hotel provided toothbrushes and toothpaste and a shower cap in the bathroom, and had teas and a hot water kettle for our use, all of which we greatly appreciated. We loved that it was located so close to the airport, too, and that they offer a free shuttle every half hour, both to and from the airport! We are sensitive to sound, and could not hear any airport or highway noise either, even with our window open, which was awesome and added to our lovely experience. We took taxis out to dinner, which the hotel called for us. Thank you for the fragrance-free, comfortable, peaceful stay, Hilton!
- Stayed in Oct 2026
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