Make use of convenient amenities such as complimentary wireless Internet access, concierge services and babysitting (surcharge). Additional amenities at this hostal include a television in a common area and a vending machine.
Featured amenities include complimentary wired Internet access, express check-in and express check-out. A round-trip airport shuttle is provided for a surcharge (available 24 hours).
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Hostal Ballesta
Hotel Facilities
General
- Smoke-free property
Internet
- Free wired internet
- Free WiFi
Transport & Parking
- Airport transport (surcharge)
Food & Drink
- Television in common areas
Front-desk/reception area services
- Luggage storage
- Express check-in
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- Tours/ticket assistance
- Concierge services
Entertainment and family services
- Babysitting or childcare (surcharge)
Cleaning services
- Free grocery shopping service
Other facilities
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Calle Ballesta 5, Madrid, Spain
Reviews
4.3/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
M Carmen MSept 2025
“Good location, attentive staff, cleanliness.”
The hostel has a great location, just a few meters from a very central avenue, Gran Via, from where you can explore on foot or by taking public transportation, which has very good service, or by taking the metro with two stations very close by (Gran Via and Callao). The frequent taxi service is another option. It's also nearby a variety of restaurants and food stalls. There are many shopping centres for those who prefer to shop. It's very safe for solo travellers. The 24-hour staff offers security and is very attentive to provide information if you need it. The rooms and hallways are always kept clean. The room service is impeccable. Regarding the surroundings, the only unpleasant experience is the women "street workers," who are often a bit noisy. I was very satisfied with my stay.
- Stayed in Sept 2025
479caryscJul 2023
“Cheap and clean stay - quite noisy.”
The hotel is in a good location, room was clean and we paid a good price. I would’ve liked to have given this 5 stars but the only downfall was that the cleaner woke us up around 8am each morning having loud conversations outside our room and slamming doors in the corridor etc. Seeing as we are on holiday we would’ve preferred to not be woken up every day as being sleepy had an impact on our trip, so maybe a later start time or asking them to be quieter would be a bit better. There are some lady’s of the night that linger outside the hotel and on the street outside which could be intimidating for some but they were harmless. Over all good stay for the price.
- Couples
- Stayed in Jul 2023
van360573Jun 2023
“Convenient hostal room”
The positives about Ballesta are obvious. It is at a good location. Just north of Gran Via and very central. It is a recently renovated accomodation that is tastefully decorated. I check in was easy, though the person at the front desk knew no English. The lobby seems spacious and comfortable. Noise from the street was non existent for my room in the rear of the building. The main problem involved the lack of noise insulation between rooms. Noise seemed to be easily conveyed via gaps in the doors and walls. While the noise wasn't usually loud, it was more often audible. During normal waking hours, it was not a problem. However, locals sometimes (weekend nights) seem to enjoy talking most of the night long resulting to audible conversations in the early morning hours. Also, a refrigerator in the room would have been preferred.
- Stayed in May 2023
Ina VFeb 2023
“Very good!”
Pleasant and comfortable stay. We felt very good and the price was very good. Pleasant location and close to the tourist area. Clean and everything in order! The staff was very helpful by keeping our luggage until check out. And this without extra payment. Thank you!
- Family
- Stayed in Feb 2023
marspalJul 2020
“Very understanding”
We had to cancel our accommodation due to covid 19 and our borders closed in Australia. They were very helpful and quick to refunding our money,eventhough there was a no cancellation policy..thankyou for your understanding.. we will see you when we are able to travel again 😊
- Couples
- Stayed in Jul 2020
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