Take advantage of recreation opportunities including an outdoor pool and a fitness centre. Additional features at this hotel include complimentary wireless Internet access, concierge services and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business centre, limo/town car service and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square metres) of space consisting of a conference centre and 11 meeting rooms.
Skip past photo gallery
Photo 1 of 53
Hotel Emperador
Hotel Facilities
General
- Number of bars/lounges: 1
- Number of poolside bars: 1
- Smoke-free property
Internet
- Free WiFi
Activities
- Fitness facilities
Food & Drink
- Television in common areas
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Snack bar/deli
Pools and wellness
- Number of outdoor pools: 1
- Outdoor seasonal pool
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Cleaning services
- Limo or town car service available
- Laundry facilities
Business facilities
- Number of meeting rooms: 11
- Conference space size (metres): 200
- Business centre
- Conference centre
- Conference space
Other facilities
- Wedding services
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Gran Via 53, Madrid, Spain
Reviews
4.3/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Momma TOct 2026
“Perfect Stay”
Absolutely beautiful hotel. Great location. Great service. Top notch cleanliness. Comfortable beds. Lovely breakfast included. Many locations to relax including a lovely area in the lobby where they serve coffees, drinks and even meals. On the tenth floor, they have a wonderful pool with lots of loungers quiet areas to relax, a bar and restaurant. The food was very good.
- Stayed in Oct 2026
suskwolekSept 2026
“Great location”
Great location great room. Clean and well appointed Bathroom and flooring have been recently updated. Would stay again. Good value
- Stayed in Sept 2026
AusventureSept 2026
“Not a good start”
Poor start. Here for two night. Hotel presents more like 3 star than 4. First room was so noisy with adjoining guests and moved to a smaller room. Old TVs with no streaming, cheap horrible floating floorboards and sickly smell of perfume throughout the place hiding bad odours. Disappointed so far. Will update if it improves but I'm regretting my decision and the $$ paid.
- Family
- Stayed in Sept 2026
Shortstraw79Sept 2026
“Great hotel, great location”
We stayed at this hotel in the height of summer and we made sure that we used the roof top pool (which was freezing, but needed) The hotel is centrally located and is walking distance to some of the main tourist areas such as the Opera and Palace, as well as the main shopping area. You can easily get the Metro out to the Bernabeu and/or Athletico Madrid's stadium. The food in the hotel was superb and was nice to relax at the end of the day with a drink and food on the roof top bar. That being said there are some good places to eat if you leave the back of the hotel and go down the side streets - off the main roads. The staff were super friendly and all spoke perfect English - which was good for us as we know no Spanish. The lifts were quick and used the room key so felt secure within the hotel. The room was a little dated with the decor and walls were thin (lets say we could hear our neighbours a little too much) but the bathroom was great, beds were comfy and there is a safe to use. Overall this is a great hotel and would stay again just for the location and roof top bar.
- Stayed in Aug 2026
Leonie TSept 2026
“Better hotels in the area”
Disappointing experience overall. The pool was absolutely freezing and almost unbearable to use, which was especially frustrating given how hot the weather was. The staff also came across as unfriendly towards tourists, with several rude mannerisms and attitudes that made us feel unwelcome. The property itself could do with some maintenance, as a number of pieces of furniture were visibly chipped or damaged. On top of that, the food and drinks were very overpriced for what was offered. Unfortunately, the experience did not live up to expectations and I wouldn’t rush to return. Also, they offer pool passes for the day which means you end up spending the day with tourists who are on stag dos.
- Stayed in Sept 2026
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
Spread the cost
Book now, pay later in instalments
24/7 holiday support
Expert help whilst you are on holiday
Price match
Know you are getting the best holiday deal
ATOL & ABTA protected
Your holiday is financially protected
Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
Skip past other hotels
1 of 0
Other Hotels in Spain
Bungalows Castillo Beach
2.7OK(2,000+)
Spain, Caleta De Fuste
Flight & Hotel / 5 nights / Self-Catering
from£140pp
ATOL Protected
Save up to 30%*
SBH Costa Calma Beach Resort
3.7Good(5,000+)
Spain, Costa Calma
Flight & Hotel / 5 nights / All Inclusive
from£335pp
ATOL Protected
Save up to 15%*Chosen by us
HOVIMA Cool Costa Adeje
4.6Excellent(2,000+)
Spain, Costa Adeje
Flight & Hotel / 5 nights / All Inclusive
from£545pp
ATOL Protected
Save up to 10%*
FBC Fortuny Resort - Adults Only
4.5Excellent(1,000+)
Spain, Maspalomas
Flight & Hotel / 5 nights / Room Only
from£260pp
ATOL Protected
Chosen by us
Ikos Andalusia - All Inclusive
4.8Exceptional(2,000+)
Spain, Estepona
Flight & Hotel / 5 nights / All Inclusive
from£1,195pp
ATOL Protected
Save up to 10%*
Hotel Cordial Mogán Playa
4.7Excellent(10,000+)
Spain, Puerto de Mogan
Flight & Hotel / 5 nights / Bed & Breakfast
from£405pp
Plus local fees of £1 pp. Total holiday £406 pp.
ATOL Protected
Save up to 20%*
Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection
4.1Very good(5,000+)
Spain, Esquinzo
Flight & Hotel / 5 nights / All Inclusive
from£290pp
ATOL Protected
AluaSoul Mallorca Resort - Adults Only - Hyatt Inclusive Collection
4.5Excellent(2,000+)
Spain, Cala d´Or
Flight & Hotel / 5 nights / Bed & Breakfast
from£290pp
Plus local fees of £14 pp. Total holiday £304 pp.
ATOL Protected
Save up to 15%*
HOVIMA La Pinta Beachfront Family Hotel
4.5Excellent(5,000+)
Spain, Costa Adeje
Flight & Hotel / 5 nights / Half Board
from£530pp
ATOL Protected
Save up to 30%*
Hotel LIVVO Jandía Golf - All Inclusive
4.0Good(1,000+)
Spain, Esquinzo
Flight & Hotel / 5 nights / All Inclusive
from£245pp
ATOL Protected