Hotel ILUNION Alcalá Norte
Take advantage of recreation opportunities such as a fitness centre or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services and tour/ticket assistance. Grab a bite to eat at Alcala Norte Restaurant – a restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Featured amenities include a business centre, dry cleaning/laundry services and a 24-hour front desk. Planning an event in Madrid? This hotel has 2390 square feet (222 square metres) of space consisting of conference space and 6 meeting rooms.

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of restaurants: 1
  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1
  • Snack bar/deli

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk

Shared spaces

  • Garden
  • Terrace

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities

Business facilities

  • Number of meeting rooms: 6
  • Conference space size (metres): 222
  • Business centre
  • Conference space

Other facilities

  • Wedding services
  • Multilingual staff

Location

Madrid, Community of Madrid, Spain

Address: Calle de San Romualdo, 30, Madrid, Spain

Reviews

4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Marie RJul 2026
2.0/ 5

“Overall disappointed 😞”

Stayed here for 4 nights and wasn't massively impressed considering its a 4 star hotel. Let me start with the positives; the room itself was fairly clean albeit a little dusty behind the curtains and under the chairs/beds. The beds were comfortable and bed sheets were fresh and clean. There's a McDonald's close by, a supermarket and the hotel is pretty close to the 2 Theme Parks, Parque warner and Parque de atracciones. Now for the not so good; the shower was awful, no power and kept changing from hot to cold. The bath itself was stained yellow with no slip mat so very dangerous. My £150 beats headphones also went "missing" from the room and when i asked at reception they were not helpful and never got back to me. The breakfast was not what you would expect from a 4 star hotel. Not much choice and the eggs and bacon were very oily. The gym was also lacking in equipment, no treadmill and very small. Lastly the noise levels at 8am were awful, they were drilling and also the cleaners were hoovering upstairs and moving furniture around. I don't enjoy leaving negative reviews but if the hotel is reading this these are easy fixes to make this hotel a true 4 star experience. 1. Sort your showers/baths 2. Invest in a Treadmill 3. Ensure the cleaners are dusting properly. 4. Improve breakfast menu 😋 5. No cleaning allowed before 9am Thanks 😊

  • Stayed in Jul 2026
RJN612Oct 2025
4.0/ 5

“MET OUR NEEDS”

We arrived in mid morning after an overnight flight. Our room was ready for early check in for 20 Euros extra which worked for us. It has an inviting lobby and friendly staff. The room was roomy and very clean with an excellent bathroom with plentiful hot water with great pressure. They have a nice bar area for relaxing. Food in the restaurant was good but not great. I would give them a 4+ if possible. The location is not great for touring. Overall we were pleased.

  • Stayed in Oct 2025
5.0/ 5

“Really enjoyed my stay”

I stayed here for a few nights and had a very good experience. The staff at reception were warm, welcoming, and always ready to help, which made a big difference right from check-in. My room was spacious, clean, and had everything I needed. The bathroom was also in great condition, modern, with good water pressure and plenty of space. The location worked really well for me too. It’s close to public transport and there are restaurants and shops nearby, which made getting around and finding places to eat super convenient. Overall, I felt comfortable and well taken care of during my stay. I’d be happy to come back.

  • Couples
  • Stayed in Aug 2025
1.0/ 5

“Unacceptable Cleanliness in 4-Star Hotel Room”

I’m extremely disappointed with the cleanliness of the room. I found long hair—clearly not mine—on the bed, and someone else’s hair on the bidet. This is completely unacceptable. A 4-star hotel should meet basic hygiene standards, and this experience does not reflect that at all. I paid for a clean, quality stay, not for this level of carelessness. I expect this to be addressed appropriately.

  • Business
  • Stayed in Jun 2025
skittolaMay 2025
5.0/ 5

“Felt like home :)”

One of my best experiences in a hotel. Clean, warm, friendly. Defenitely would come back! My room was very nice, a double with a big desk, giant tv, a soft but not-to-soft bed with double pillows and the best bathroom. I also fell in love with the hall, where the staff allowed me and my friend to stay for a couple hours in the dead of the night before catching our flight back home. So kind, thank you again! 🩷

  • Friends getaway
  • Stayed in May 2025
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