- Distance To Airport: 2km to TBIO
- Distance To Airport: 2km to TBIO
Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of restaurants: 2
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Pools and wellness
- Number of outdoor pools: 1
- Sauna
Front-desk/reception area services
- Express check-in
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Entertainment and family services
- Babysitting or childcare (surcharge)
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Meeting rooms
- Business centre
Other facilities
- Lift
Location
Bilbao, Basque Country, Spain
Address: Lehendakari Leizaola, 29, Bilbao, Spain
Reviews
“Aging and sagging”
This place might have been nice once, but it’s an aging hotel, in need of a facelift. Not close to a five or four star hotel. The rooms are large but shabby. The gym is small. One of the two elevators was broken, resulting in long waits or a climb up the stairs. With many deficiencies, you might think the service would be better— just to make up for it. But they don’t even offer free bottled water.
- Stayed in Oct 2026
“Over priced poor tired hotel”
We had a nice bedroom on the v level a little tired but nevertheless if was comfortable, no smart TV, they give you 1 bottle of water for the duration of your stay. One lift was out of order for the 3 days we visited monday Tues Wednesday so please dont blame weekend. Dont stay here for the spa pool or gym its not good sauna holds 2 people in male changing room. Pool doesn't open until 10am no the sauna. I think gym is 24hrs but no good and out of touch. Location is fine and with walking distance of everywhere. Always a bad sign when check out that a member of staff does not ask how you found the stay......obviously knows the answer and can't be bothered listening. We booked direct with hotel. The V level bar is fine with decent selection of drinks and snacks opens daily until 9. 5-7 is best time to visit.
- Stayed in Oct 2026
“No A/C in June!”
Multiple nights without A/C. We had a suite on The Level ($$$) but no working A/C in the main bedroom. Despite our complaints, they never did fix it or move us. It took weeks to get any sort of refund and the hotel management was extremely unkind. Overall a very unpleasant experience. Stay elsewhere if you can.
- Stayed in Jun 2026
“Below average”
Room was cleaned half of he time only I was offered a la carte breakfast only half of the time as well But as Level guest I paid full price not half ! Go elsewhere
- Stayed in Aug 2026
“Could be much better”
Despite the strategic and nice location the hotel could be much better. The food offer Is poor both in the service room option and the restaurant. Parking very expensive, Room nice but not worth the price you pay, and during out visit we had the impression of a general coldness in the working staff. No soul no emotions. Come on this place Is in Spain not Norway.
- Stayed in Feb 2026
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