Hotel Facilities
General
- Pets allowed
Transport & Parking
- Car hire
- Body soap
- Accessible parking
- Airport shuttle
- Terrace
- Airport shuttle (free)
- Flat-screen TV
- Body soap
- Socket near the bed
Activities
- Tennis court
- Golf course (within 3 km)
- Canoeing
- Bowling
- Diving
- Ski-to-door access
- Skiing
- Telephone
- Hairdryer
- Bath or shower
- Hardwood or parquet floors
- Upper floors accessible by elevator
Food & Drink
- Kids' meals
- Kid-friendly buffet
- Key card access
- Room service
- Toothbrush
- Shampoo
- Key card access
Pools and wellness
- Fitness centre
- Pool bar
- Pool cover
- Hair treatments
- Indoor pool (all year)
- Indoor pool (seasonal)
- Beachfront
- Air conditioning
- Streaming service (like Netflix)
- Smoke alarm
- Single-room air conditioning for guest accommodation
Front-desk/reception area services
- 24-hour front desk
- Concierge service
- TV
- Towels
Shared spaces
- Shared kitchen
- Toilet paper
Entertainment and family services
- Casino
- Entertainment staff
- Board games/puzzles
- Cots
- Fan
- Linen
- Trash cans
Cleaning services
- Dry cleaning
- Ironing service
- Laundry
- Desk
- Satellite channels
Business facilities
- Meeting/banquet facilities
- Fax/photocopying
- Safety deposit box
Shops
- Barber/beauty shop
- Free toiletries
Other facilities
- Dressing room
Location
Bilbao, Basque Country, Spain
Address: Campo Volantín, 22, Bilbao, Spain
Reviews
“Good Location, Nice Staff”
The location was excellent, close to many of the main sites of Bilbao, and all within an easy walk. The staff was extremely helpful and pleasant and spoke good English. The two elevators were quick and the restaurant is attached to the hotel where you can have breakfast, lunch, and dinner. The room was good, with daily housekeeping service. There is a desk and two chairs, the bathroom of a good size, and modern. The only disadvantage is if you have a noisy guest next door; unfortunately they can be heard if they’re talking to each other or are on their phone. This was the only drawback of an otherwise very good hotel.
- Stayed in May 2026
“Great location”
Delighted with our choice of hotel. Lovely location - opposite the Zubizuri pedestrian bridge. Nice walk along the river to the old town- about 1 kilometre. Across the bridge were also some nice bars/ restaurants. Tram nearby- so easy to get to bus station. Bus stop for airport not too far. We had lovely room on 8th floor - it was a room with large terrace and separate living area. Room and bathroom- a bit basic and dated but clean and had everything you need. Shampoo and shower gel are wall dispensers. No other toiletries provided. Toilet paper is also wall dispenser. Good rainfall shower and nice towels. Hairdryer not great. Safe in room and plenty wardrobe space. Reception staff very helpful. Good breakfast- hot and cold food. Scrambled /fried eggs, bacon, sausages. Cold meats, cheese, fruit, juices. yogurt. Bread, pastries, biscuits. We would be happy to stay here again.
- Stayed in Apr 2026
“Poor service”
Not the hotel so can’t comment but the cafe bar on the Main Street .Went in to get some drinks.The servers served 3 customers before me even though he acknowledged me . Ended up walking out very annoyed. Served all the locals and ignored the English tourists not good .
- Stayed in Apr 2026
“Good Hotel, Great Location”
Good hotel in a great location, ten minutes walk from the Old Town, but with great transport links via Tram over the Zubizurri bridge.
- Stayed in Oct 2025
“Ideal location for visiting Bilbao”
This is great location for exploring Bilbao. We booked directly with the hotel. The reception team are fantastic and provide a 5 star service. House keeping is excellent - the cleanliness of the rooms and hotel was a high standard. We booked two rooms - a double superior with balcony and a double for single use. Both had walk in showers. The balcony was large enough to sit on with a side view of the river. The superior was comfortable with enough room but the single use interior room felt rather sombre. The rooms could use a refresh and a chest of drawers but this did not affect our enjoyment and the beds are very comfortable. It is quiet at night and the area around the hotel is peaceful and feels very safe. The funicular is not far and the local bars are really good. Extra praise to the reception team who help us get the most of our trip. Breakfast needs some improvement. The coffee is not good but there is plenty to eat and the scrambled eggs are delicious.
- Stayed in May 2025
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