Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Enjoy international cuisine at El Rif – one of the resort's 3 restaurants – or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available for a fee.
Featured amenities include a business centre, express check-in and express check-out. Free self parking is available on site.
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Royal Mirage Fes
Hotel Facilities
General
- Number of bars/lounges: 2
- Number of poolside bars: 1
- Number of restaurants: 3
Internet
- Free WiFi
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Barbecue grill(s)
- Number of coffee shops/cafes: 3
- Snack bar/deli
Pools and wellness
- Spa treatment room(s)
- Health club
- Number of outdoor pools: 1
- Full-service spa
- Spa services on site
- Sauna
- Children's pool
- Pool sun loungers
Front-desk/reception area services
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Concierge services
Shared spaces
- Garden
- Terrace
Entertainment and family services
- Babysitting or childcare (surcharge)
Cleaning services
- Dry cleaning/laundry service
- Porter/bellhop
- Laundry facilities
- Free self parking
Business facilities
- Meeting rooms
- Business centre
Shops
- Gift shops or newsstand
- Hair salon
Other facilities
- Designated smoking areas
- Multilingual staff
- Lift
Location
Fez, Fes-Boulemane, Morocco
Address: Avenue Des F A R, BP 2489, Fez, Morocco
Reviews
3.9/ 5GoodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
OonaghMac5Sept 2026
“The 70’s called they want their room back…”
Arriving at the hotel the front gate is locked with a padlock so you have to walk all the way around to the parking and then walk back though the carpark so a negative 1st impression. Foyer is lovely and then the pool is lovely clean well maintained and was not crowded. I think that’s the positives. Staff over the 3 days never cracked a smile, never greeted you, no good morning or hello. You catch their eyes and smile and they look away very unhappy team working here we felt sorry for them. One rude female manager seemed to spend her whole time sat outside smoking even when you were trying to eat nearby. Now the worst the room 😳 it was so dated and horrible. Chair by desk badly broken so back legs bungled backwards, all wood work covered in paint. Bathroom horrific with fake low sealing, dirty stained seals and a shower that could not be adjusted so just sprayed directly at you (see pictures) the door to balcony knackered and heavy and noisy to move. When person in next room opened theirs our room shook and was like thunder when the person upstairs dragged their chair. The lift and hallways carpets had seen better days 30 years ago (see pictures) If we turned air con on was so noisy you could not sleep and it was pumping out flies somehow of and the pool water jets don’t turn off till midnight so again really noisy. 100% not 4* and in desperate need of a refit and some non broken bedroom furniture and turn the pool water jets off at a reasonable time like 10.30 or 11pm! Would not stay again.
- Stayed in Sept 2026
SolariumbcSept 2026
“Awful hotel. AVOID.”
Rooms are shabby. No kettle or water in rooms. Bathroom needs complete overhaul, bath stained and tiles cracked. Bar staff are rude and do not want to serve you. Hotel insists that you pay cash for everything. Food poor quality and typical buffet mass catering. The exterior and lobby look good but the rooms and service are extremely poor. There are plenty other better options in Fes than the Royal Mirage.
- Stayed in Sept 2026
A PAug 2026
“Worst place i have ever been”
Literally the worst place I’ve stayed. The manager is not normal argumentative and defensive. 4 star hotel looks like a 2. The entire place is tired very tired. The deluxe room has no refrigerator, no water, the sliding door did not open without force, the light in the bathroom was blown. Only hand towels provided for showering
- Stayed in Aug 2026
Joakim AAug 2026
“Warning for booking rooms at royal mirage hotel in FEZ”
Warning! I booked a stay on this hotel but when me and my family arrived they first did not find our booking and once did we experienced several guests complained of poor rooms and noise from construction work. When our reservation was finally found we had to wait another half an hour for admin and someone to show us the rooms. The reception and manager were awared of the situation and busy with complaints. While we walked to the rooms we noticed that the pool area was swamped and the carpets in the corridor was very dirty. The rooms were terrible and had a bad smell. The "Garden Room" showed out to be a door out to a wall and dirty verry poor enviroment. In the room there were electrical wiring hanging from the wall and ceiling. The rooms were not even close to the pictures and reviews on Booking.com. The hotel has alot of issues in the quality of its enviroment. Old interior and the rooms where verry awfull we saw burnmarks from cigarettes and other discusting things. Back in reception we were met by the hotel manager that was told of our dissapointment. She showed us some of remaining rooms but they were all in very bad condition not even close to being standard. After this we decided to cancel the reservation and leave even if we had to travel for several hours and our children tired and sad. At this point we only wanted to leave but then the reception started to argue of the cancellation and that they do generally not accept full refund cancellations we had to follow a long process and arguing if we wanted to avoid any fees. And also the hotel manager told us that if we wanted a full refund we should not leave a bad review... Do not book this hotel if you want a pleasant and enjoyful stay. The score for the hotel should not be 4 of 5, rather 1 of 5. And overprized for the level of quality. We hope people read this to avoid beeing scamed the hotels name does not match iys name at all.
- Stayed in Aug 2026
aziz bAug 2026
“Bad Hotel”
Very disappointing experience. The customer service was poor, and the reservation process was extremely slow and unnecessarily complicated. Staff were not helpful, and the whole booking experience was frustrating. Definitely needs improvement.
- Stayed in Aug 2026
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