Hotel Sahrai
Like the city Fez named after the historical legend of the Sultan Moulay Driss, who brought forth pure and limpid water from the ground by striking it with a pickaxe, the 5-star.
Hotel Sahrai is carved on the remains of the Marshall Lyautey's palace and overlooks thewo rld's largest medina.
« Pure » because it captures the subtle architectural mutation conceived by the french designer Christophe Pillet, creating a splendid osmosis between contemporary design and oriental ancestral expertise.
« Limpid » for the luxurious experience provided by this glasshouse, made of Taza stones,where impressive volumes meet with traight lines and simple style and hold a breathtaking view. The newly opened rooftop hosts Djs for a « Hip and Chic » atmosphere and reveals an enchanting view allowing the soul of the former capital to emerge.
Only 2.5 hours aways from Paris, the Sahrai hotel offers an exclusive experience where tradition and modernity fuse. The hotel's
guests have the privilege to contemplate the old medina's lights from this unique spot, and to admire the heart of the fascinating
city listed as a UNESCO World Heritage Site since 1981. The medina's narrow streets, souks,mosques, hammams and famous 1000-year old Chouara tannery make it a mesmerizing place to explore.

Hotel Facilities

General

  • Number of poolside bars: 1
  • Number of restaurants: 3

Internet

  • Free WiFi

Transport & Parking

  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Airport transport (surcharge)
  • Area shuttle (surcharge)

Activities

  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1
  • Snack bar/deli

Pools and wellness

  • Number of outdoor pools: 1
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Health club
  • Full-service spa
  • Spa services on site
  • Sauna
  • Children's pool
  • Steam room

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Garden
  • Library
  • Terrace

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop
  • Free self parking
  • Free valet parking

Business facilities

  • Number of meeting rooms: 1
  • Conference space size (metres): 100
  • Meeting rooms
  • Conference space

Shops

  • Shopping on site
  • Hair salon

Other facilities

  • Designated smoking areas
  • Multilingual staff
  • Lift
  • Wedding services

Location

Fez, Fes-Boulemane, Morocco

Address: Bab Lghoul, Dhar El Mehraz, Fez, Morocco

Reviews

4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
4.0/ 5

“Stunning design but not perfect.”

Lovely hotel in lots of ways and the view from the restaurant is stunning. However the view from our room was like looking out on a council estate and we had the garage generator below keeping us awake at night. Good dinning options with a very good breakfast. Friendly staff although the front of house gave us false information about our pick up so we were kept waiting to move on to our next destination. Think they thought we were someone else!

  • Stayed in Oct 2026
dkotzamanisOct 2026
2.0/ 5

“Still Waiting For Ketchup (and ice)”

My title is a little tongue in cheek, but this place was awfully, well, awful. I made notes during our 3-night stay there, which I have never done at a hotel before, just to remember everything we experienced. Here goes: 1. Our room door was left unlocked by housekeeping 2. The safe in the room was not bolted down 3. The only guest elevator in this 4-story hotel was broken one day and we had to use the service elevator (filthy) and stairs. 4. Our car key was taken when we checked-in and I found it a day later, unattended with a bunch of other car keys on top of the valet's podium 5. When it rained, rain was coming in through the window and dripping onto the windowsill 6. My beef shank dinner in their "Italian" restaurant was a piece of bone and fat (maybe I got two pieces of actual meat from it) 7. The security door from the lobby to the guest rooms (elevator) was never locked though it had a keypad to use your room key to enter 8. A hotel shuttle was promised, but never available, unless, of course, you were going to one of the owner's off-site properties or restaurants 9. The hotel was not walkable or central to anywhere. It sat on top of a hill surrounded by run-down properties 10. I should have listed this earlier in the elevator comment, but the elevator was extremely small (I mean packed into a sardine can small if there were more than 2 people in it) 11. They had a stand-up metal detector that you had to walk through at the front door that was plugged in but not working 12. The blow dryer in the room that my wife used for her hair was poorly designed and only worked if she held a button down while blow drying her hair 13. We had our laundry done for US$75 and my sweater was returned with large hole in the front of it 14. Oh, about the ketchup, we asked for ketchup in the restaurant, and ice in the room, neither of which was delivered (hence the title) Otherwise, I'd say it was a very modern looking property but man, what a mess! I'd definitely stay elsewhere if you're visiting Fez

  • Stayed in Oct 2026
Yasmina EAug 2026
5.0/ 5

“Exceptional service, every single time”

If you ever wonder what exceptional customer service looks like, you have to visit this hotel. There genuinely isn’t a single member of staff who isn’t kind, attentive and professional. I cannot recommend Hotel Sahrai enough. Every time I have some time off work, it becomes increasingly difficult to resist booking another stay at this wonderful hotel. A very special mention to the ladies at the spa, Fadwa and Sihem, who have given me 12 days of absolute bliss and comfort. Every treatment leaves you feeling completely invigorated. And, of course, their manager Raja, who runs the spa beautifully and is an absolute pleasure to speak with. A special thank you also to Anas for taking such wonderful care of all my poolside requirements, and to the phenomenal restaurant and bar staff for the delicious meals accompanied by even better service. Thank you to every single member of staff who makes each stay so memorable and joyous. I already know I’ll be back.

  • Stayed in Aug 2026
Roumaissae NJul 2026
5.0/ 5

“Hello I want to share my experience in sahrai at italian restaurant it’s was really good experience, the food was reall”

Hello I want to share my experience in sahrai at italian restaurant it’s was really good experience, the food was really delicious feels like im in italy.. And i want ti thank the hostesses with bleu eyes Meryam for her service and the other staff also

  • Stayed in Jul 2026
Marwa BJul 2026
5.0/ 5

“Wonderful stay”

We had a wonderful stay at this hotel. I would like to sincerely thank the entire team for their outstanding hospitality and professionalism. A special thank you to Medikha at the front desk for making my stay so comfortable. She kindly arranged our early check-in, welcomed us with a warm smile, and was always available whenever I needed assistance. Her kindness, efficiency, and dedication truly made a difference. Everything was perfect from arrival to departure. I highly recommend this hotel and will definitely be coming back. Thank you once again for such an amazing experience

  • Stayed in Jun 2026
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