Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a television in a common area and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business centre, dry cleaning/laundry services and a 24-hour front desk. A round-trip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available on site.
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Hotel Zahrat Al Jabal
Hotel Facilities
General
- Number of restaurants: 2
Internet
- Free WiFi
Transport & Parking
- Airport transport (surcharge)
Food & Drink
- Television in common areas
- Free breakfast
- Number of coffee shops/cafes: 1
- Snack bar/deli
Front-desk/reception area services
- Newspapers in lobby (surcharge)
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Porter/bellhop
- Laundry facilities
- Free self parking
Business facilities
- Number of meeting rooms: 1
- Business centre
Other facilities
- Designated smoking areas
- Multilingual staff
- Lift
Location
Fez, Fes-Boulemane, Morocco
Address: Avenue des Forces Armees Royales (R503) Ville Nouvelle, Fez, Morocco
Reviews
3.5/ 5GoodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Freedom18481004585Oct 2026
“Zahrat Al Jabal Fez Morroco”
**Very Disappointing Stay – Not Recommended** This hotel was a significant disappointment and fell well short of acceptable standards. The constant noise and paper-thin walls made it impossible to enjoy a peaceful stay. The bed was extremely hard and uncomfortable, more like sleeping on a sheet of hardboard than a proper mattress. The shower was also disappointing, and the coffee served in the downstairs shop was poor. To add to the frustration, the service was equally unsatisfactory. For a bed and breakfast, the basic standards of comfort, cleanliness of experience and customer service should be a given. Unfortunately, this establishment failed to deliver. The noise, uncomfortable bed, poor coffee and lacklustre service made the stay thoroughly unpleasant. **I would not recommend this hotel and would not choose to stay here again.**
- Stayed in Oct 2026
Heather UApr 2026
“Hardest beds in Fes”
These are some of the hardest beds I’ve ever slept on. In fact, I’m writing this at 2am after two nights of waking in the wee hours because of how uncomfortable the beds are - our entire group of 14 people agrees it’s like sleeping on a rock. The windows are poorly soundproofed, so expect a lot of street noise on the street side, even on the higher floors. My bathroom smells like poo all the time, and only some of the rooms come with a functioning tv remote. Everything else is average. I would.not stay here again nor recommend it unless you have the number of a chiropractor at hand.
- Stayed in Apr 2026
itsmeanneNov 2024
“Will not go back!”
This was the worst hotel on our trip with two people getting ill with food poisoning. Do not order Tajine as it’s not authentic! Breakfast was poor with selection and coffee machines running out problems. The rooms were very small and extremely noisy.
- Stayed in Nov 2024
Z180WSninalAug 2023
“Absolutely fantastic hotel. ”
Huda at the reception was fantastic, she was so attentive and nothing is too much for her, she booked us a room, answers all our questions, orginse taxis, she is profesionales and go that extra mile for you. Thank you so much for lovley stay.
- Stayed in Jul 2023
BruceEmmaJul 2023
“Would not recommend”
I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.
- Family
- Stayed in Jul 2023
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