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Fes Marriott Hotel Jnan Palace

Fes Marriott Hotel Jnan Palace – A majestic oasis in the heart of Morocco’s cultural capital


🏛️ Palace heritage | 🏊 Large outdoor pool | 🌿 Lush botanical gardens | 💆 Luxury spa | 📍 Near the Medina

Overview


Experience the regal side of Morocco at the Fes Marriott Hotel Jnan Palace. This 5-star retreat is set within acres of lush botanical gardens, offering you a tranquil escape from the vibrant energy of the city. Located in the modern Ville Nouvelle district, you’re just a short drive from the ancient Fes el Bali Medina, allowing you to balance historical exploration with contemporary luxury. You'll love retreating to these grand surroundings after a day spent wandering through the world's largest car-free urban space.



Rooms


Each room is designed with your comfort in mind, blending traditional Moroccan accents with modern amenities. You can expect:


  • Air conditioning
  • Private balcony or terrace with garden or pool views
  • Flat-screen satellite TV
  • High-speed Wi-Fi
  • Mini-fridge and coffee-making facilities
  • Marble bathroom with premium toiletries
  • In-room safe


Dining


Your culinary journey at the hotel is as diverse as the city itself. Start your day with a rich buffet breakfast at L'Herbier, featuring local flavours and international favourites. For dinner, you can enjoy authentic Italian dishes at Dolce Vita or explore traditional Moroccan specialities in a sophisticated setting. If you’re looking for a relaxed vibe, the Pool Bar serves light snacks and refreshing drinks, while the Piano Bar is the perfect spot for a sophisticated evening cocktail. Available meal plans include Bed and Breakfast and Half Board.



Pools and Spa


The hotel boasts one of the largest outdoor swimming pools in Fes, surrounded by palm trees and comfortable loungers for a day of sun-soaked relaxation. For a deeper level of pampering, visit the on-site wellness centre. You can stay active in the modern fitness centre or unwind in the sauna and steam room. Please note that the use of the spa centre, including massages and specific treatments, is subject to an additional charge.



Beach


The Fes Marriott Hotel Jnan Palace is a city-based hotel located inland. While there is no beach nearby, the expansive pool area provides a refreshing aquatic retreat during your stay.



Sport and Entertainment


If you like to stay on the move, you’ll appreciate the well-equipped gym and the nearby jogging trails. In the evenings, the atmosphere shifts to a more tranquil pace; you can enjoy live music in the lobby or take a peaceful stroll through the illuminated gardens. The hotel's unique layout, featuring wide promenades and hidden garden nooks, makes it a wonderful place to relax and soak up the Moroccan sun.



Family Amenities


Families are warmly welcomed at Jnan Palace. Children will love the dedicated paddling pool, and the vast garden areas provide plenty of space for them to play safely. The hotel also offers spacious family-friendly room configurations to ensure everyone has a comfortable stay.



Attractive Location


The hotel is perfectly positioned for exploring both the old and new parts of the city:


  • Fes el Bali (Old Medina): approx. a 10-minute drive or 30-minute walk
  • Fes Railway Station: within walking distance (approx. 10 minutes)
  • Royal Golf de Fès: approx. a 20-minute drive
  • Fes Sais International Airport: approx. a 20-minute drive

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of restaurants: 4
  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1
  • Coffee/tea in common areas

Pools and wellness

  • Number of outdoor pools: 1
  • Health club
  • Sauna
  • Steam room

Front-desk/reception area services

  • Tours/ticket assistance
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services

Shared spaces

  • Garden
  • Library
  • Terrace
  • Computer station

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Free self parking
  • Free valet parking

Business facilities

  • Conference space size (metres): 2482
  • Meeting rooms
  • Business centre
  • Conference space

Other facilities

  • Lift

Location

Fez, Fes-Boulemane, Morocco

Address: 8, Avenue Ahmed Chouki, Fez, Morocco

Reviews

4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Kathleen MNov 2026
4.0/ 5

“Excellent wait staff”

Our server Nabil was excellent. He answered many questions we had about the menu.

  • Stayed in Nov 2026
PernickitySnicketyNov 2026
2.0/ 5

“Worst 5 star hotel I've stayed in”

When you walk in, it's very impressive, but the room I had was amongst the worst I've ever experienced in a supposed 5 Star hotel. The walls and wallpaper were scratched, scuffed, and stained, the furniture was scuffed, curtains had to be wrestled closed, no bathrobes (found a note saying you could request from the front desk, but that seemed a PITA), and very basic bathroom facilities. Air conditioning didn't work, even after a technician came and tried to fix it, complementary tea and coffee was 2 sachets of nescafe etc, room lights only worked if you left your key card in the somewhat wonky slot by the door, and there was no separate light switch for the bathroom, so you had to switch it on from the bedroom, which is a little odd to say the least. At least one of the room's electrical sockets was detaching itself from the wall, and another looked like it was heading the same way. In the public areas there was some building work, and the main entry hall bathroom had broken door handles etc. The restaurant staff were lovely, but somewhat hindered by excessively loud live music, often multiple performers overlapping from different areas, and a lack of resources. Our second night's meal in the Bouquet Garni restaurant was accompanied by music both from the cigar lounge and the club lounge, making any conversations almost impossible. On the first night we would have enjoyed the beautiful Moroccan restaurant but were deafened by the live music (the singer and musician were both excellent, but didn't need any of their added amplification at all) to the extent that one of my guests switched off their hearing aids and another made ear plugs from tissue paper 😂. It was uncomfortably loud. The final disappointment was the view from my room which was over the car park. No exactly inspiring on any level. Other reviews seem to have experienced the same problems to such an extent that I wondered if they'd been dumped in the same room. The management seem to respond to these criticisms with the same standard reply, so let's see what happens this time.

  • Stayed in Nov 2026
Patrick PNov 2026
5.0/ 5

“Spa”

Spent this weekend 8-9 November at the Marriott in Fes. Mr. Fettah assisted us at the spa and was a great help! So kind and patient. He represents exactly what any business would want, class! Marriott is lucky to have him representing their hotel in Fes.

  • Stayed in Nov 2026
özge xNov 2026
5.0/ 5

“Good hotel”

It has the standart Mareiot quality. It's design makes you feel like you are in Moracco, bu a little bit. It is clean It is far from the main center and from the crowd. Foods are ok. The bool and ambiance is good

  • Stayed in Oct 2026
gracak2725Nov 2026
4.0/ 5

“Lovely grounds and good people.”

Jnan Palace is a beautiful property. Literally from the time I walked in till check in the staff was so welcoming. After a bit of misunderstanding regarding our platinum status and executive lounge privileges, Fatima, supervisor, Adib and assistant manager Ali Kajjoua were Ama zing at handling conflict and our dissatisfaction regarding our treatment as loyal members. Also front desk women specially one with red lipstick needs to smile a bit more felt like I was at a court waiting to be put in jail. Gist here is that more training needs to happen at higher levels, specially managers, at this property, in handling loyal members traveling thru luxury agencies thru Morrocco .we use them so we can enjoy our trip and they handle everything however, you get penalized for this and the treatment is rather awful.we have yet to hear from the manager who was on duty the day we checked in around 4 pm on Nov 3rd. The young lady Jasmin I think at executive lounge was so kind and very caring .The breakfast staff Badr, Ashroff and Yassmin were amazing. The Spanish restaurant good sea food and waiter Maunaim just made our stay special. All in all a beautiful property and good people. Will return again and recommend a beautiful stay here for sure.

  • Stayed in Nov 2026
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