Located in Fez, 1. 2 miles from Royal Palace Fes, DAR LYS provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a terrace. This 5-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi. Guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room is equipped with a coffee machine, while some have a patio. At DAR LYS each room includes bed linen and towels. At the accommodation you'll find a restaurant serving Mediterranean, Moroccan and International cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near DAR LYS include Batha Square, Medersa Bouanania and Bab Bou Jeloud Fes. The nearest airport is Fès–Saïs Airport, 11 miles from the hotel.
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Dar Lys Luxury Riad & Spa
Hotel Facilities
General
- Parking
- Free parking
- Parking on site
- Private parking
Internet
- Internet services
- WiFi
- Free WiFi
Transport & Parking
- Airport shuttle
- Car hire
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Accessible parking
- Airport pick up
- Airport drop off
- Shuttle service
Activities
- Golf course (within 3 km)
- Hiking
- Walking tours
- Cooking class
Food & Drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- BBQ facilities
- Packed lunches
- Snack bar
- Special diet menus (on request)
- Kid meals
- Fruits
- Coffee house on site
Pools and wellness
- Sauna
- Solarium
- Spa and wellness centre
- Massage
- Hammam
- Outdoor pool
- Outdoor pool (seasonal)
- Rooftop pool
- Infinity pool
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Head massage
- Hand massage
- Full body massage
- Yoga classes
- Fitness classes
- Personal trainer
- Swimming pool
Front-desk/reception area services
- 24-hour front desk
- Express check-in/check-out
- Safety deposit box
- Valet parking
- Currency exchange
- Tour desk
- Luggage storage
- Concierge service
- Private check-in/check-out
Shared spaces
- Garden
- Terrace
- Sun terrace
- Outdoor furniture
Entertainment and family services
- Babysitting/child services
Cleaning services
- Laundry
- Dry cleaning
- Ironing service
- Trouser press
- Daily housekeeping
Business facilities
- Meeting/banquet facilities
- Business centre
- Fax/photocopying
Shops
- Barber/beauty shop
Other facilities
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Heating
- Air conditioning
- Designated smoking area
- Wheelchair accessible
Location
Fez, Fes-Boulemane, Morocco
Address: Derb Bennani, Fez, Morocco
Reviews
4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
lambzen1Oct 2026
“What a Beautiful Stay”
We had a wonderful stay at Dar Lys in Fes\! The riad was beautiful, comfortable, and welcoming\. The manager was great, and Hicham was especially knowledgeable and helpful, making our visit even more enjoyable\. We truly appreciated their hospitality and attention to detail\. We would happily recommend Dar Lys to anyone visiting Fes and would love to stay here again\!
- Stayed in Oct 2026
farzinr2015Oct 2026
“1/5 – Extremely disappointing experience and unacceptable follow-up”
We stayed at Dar Lys Luxury Riad & Spa in late September 2026, arriving around 10:30 PM on September 25. This was supposed to be a special birthday stay, but the experience was badly mishandled from check-in through the follow-up after we left. After checking in, we were sent to Room 24, which appeared to be the Deluxe Room category we had booked. When we opened the room, there was already another guest sleeping inside. She told us it was her room. We immediately returned to reception, where we were told that a colleague had apparently assigned us the wrong room. We were then taken to another Standard/Double room (Room 37) because the receptionist said there were no other rooms available. That room was clearly not ready for guests. The bathroom was dirty, the floors were dirty, the sheets and pillows were not properly clean, and there were visible hairs on the bedding and around the room. For a property presented as a so called luxury 5-star riad, this was completely unacceptable. The receptionist told us the room would be cleaned. We waited about 30 minutes, but when we checked again, nothing had been done. We were then told that nobody was available to clean the room. We felt that our concerns were being dismissed instead of properly handled. Eventually, after complaining again, we were moved for the night to another riad across the street, where the staff were fortunately much more helpful and kind. Dar Lys told us they had no proper room available for us that night and that they would clean a room for us the following day. When I explained that I had specifically booked a Deluxe Room, the response from reception was essentially that “all the rooms are the same,” which was not an acceptable explanation. The food we ordered that evening was also disappointing and lacked flavor, which added to an already very poor first-night experience. The following day, I personally spoke with Mr. Amaldine Benzari, Managing Partner/Managing Director, explained everything that had happened, and he apologized. He told us that the first night would be refunded. I appreciated that at the time and believed the situation was finally being handled professionally. Unfortunately, after we left the riad, the situation became even more disappointing. I contacted him regarding the refund because Booking.com explained that the property needed to provide written confirmation and coordinate through the booking partner. Despite the promise that our first night would be refunded, the refund was not completed, and my follow-up messages were no longer answered. That is the part I find especially unacceptable. Problems can happen at any hotel, but what matters is how management handles them. Promising a refund directly to a guest and then failing to complete it or respond afterward is not professional. Our experience included: - Being assigned Room 24 (Deluxe Room) while another guest was already inside - Being moved to a lower-category Standard/Double room instead of the Deluxe Room booked - Dirty bedding, pillows, bathroom and floors - Visible hairs on the sheets - A room that was not properly prepared for arrival - Being told the room would be cleaned, then discovering nothing had been done - Being told there was nobody available to clean it - Having to sleep at a different riad across the street on our first night - Poor communication from reception - Dismissive handling of the difference between the Deluxe Room booked and the room provided - A promised one-night refund from management that was never completed - Follow-up messages being ignored after we left I would give this stay 1 out of 5. The physical problems with the room were serious enough, but the way the situation was handled afterward by both staff and management made the experience worse. Based on what happened to us, I would not consider the service or follow-up consistent with what should be expected from a luxury property.
- Stayed in Sept 2026
Excursion19769453505Sept 2026
“Definitely not a 5 star Riyad”
The rooms are dark and dated, and the front desk staff was not courteous and seemed to have an attitude. The breakfast was terrible initially, but after we complained, they did make an effort to improve it. Overall, I would not rate this hotel more than three stars.
- Stayed in Sept 2026
syanovskyMay 2026
“Disappointing”
The service in this hotel was the most indifferent that experienced in a recent trip to Morocco. Each time I asked for help with something, ranging from a need for a new bathroom glass, to getting to change large bills into smaller ones, the person I spoke to never offered a way to get that done. Having made 4 requests for different items, nobody I spoke to said "yes' to anything. Also, the massage I received, was the worst I have ever had. My masseuse doubled as the Spa Manager and was constantly leaving the room to manage something else, or somebody else. Never an apology, offer of a discount, etc.
- Stayed in May 2026
RemyDMMay 2026
“Avoid if you want to sleep!”
Forget this place if you want to sleep! From approx 6am to midnight, you will hear guests in the corridor or patio, washing machines, breakfast or dinner in patio, dogs in the street or during the day construction buildiing all around the Dar. If you want to relax by the pool which is not heated, forget it again as they are building the bar and there is no towels nor any service up on the roof. Rooms are very clean though. In summary completely not soundproof! Receptionists are very firendly and the spa therapist is good. The management has been absent completely regarding this issue despite me raising it after the first night without sleep. The director only showed up last minute after i mentioned the receptionist i will definately write the truth about my experience on Booking.com and Tripadvisor. To complete the picture of this completely overpriced place, even if you complain and explain you will leave a day earlier because of the issue, the charge you for the night anyhow. A complete scam!
- Stayed in May 2026
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