CARIBBEAN ALL IN PROMOTION

TERMS AND CONDITIONS

1. General Provisions
 1.1. These Terms and Conditions (the “Terms”) set out the rules for the promotional campaign entitled “Caribbean, All In” (the “Promotion”).
 1.2. The Promotion is run by Thomas Cook Tourism (UK) Company Limited, registered in England and Wales (Company No. 12211539), with its registered office at Units 21-26, The Royal Exchange, London, England, EC3V 3LN. (the “Promoter”).
 1.3. These Terms are available at www.thomascook.com/legal/booking-terms-conditions.
 1.4. The Promotion gives eligible customers the opportunity to receive a discount on qualifying bookings to selected Caribbean destinations, made during the Promotion Period. 
 1.5. The Promotion applies only to new bookings made during the Promotion Period on the Thomas Cook website or app. It does not apply to bookings made before the Promotion Period, even if travel takes place within it.
 1.6. The promo code CARIB200 will be made available to customers during the Promotion Period.

2. Promotion Period
 2.1. The Promotion runs from 00:01 on 17 April 2026 to 23:59 on 19 April 2026 (the “Promotion Period”).
 2.2. The Promoter may end the Promotion early, extend it, or amend these Terms if necessary for legal, regulatory, or operational reasons, provided that such changes do not materially disadvantage customers who have already qualified for the offer.
 2.3. Any updates will be published on thomascook.com.

3. Eligibility
 3.1. The Promotion is open to residents of the United Kingdom, Channel Islands, and Isle of Man aged 18 or over.
 3.2. Employees of the Promoter, its group companies, agencies, partners, and their immediate families are excluded.
 3.3. To qualify, participants (“Participants”) must:

  • make a new booking of a package holiday or hotel-only stay through the Thomas Cook website or app with a minimum total value of £2,000;
  • enter the promo code CARIB200 exactly as shown at checkout during the Promotion Period; 
  • the booking must be for travel to an eligible destination listed in clause 3.6; and
  • accept these Terms and the Promoter’s standard Booking Terms & Conditions.

 3.4. The Promotion cannot be used in conjunction with any other promotion, discount code, or Thomas Cook Wallet funds, unless explicitly stated.
 3.5. Bookings made via third-party travel agents or external platforms are not eligible.
 3.6. Destination Restrictions

  • The Promotion is valid only on bookings to the following destinations: Antigua, Aruba, Bahamas, Barbados, Dominican Republic, Jamaica, Mexico and St Lucia.
  • Bookings to any other destinations are excluded from this Promotion.

4. Discount Details and Code Use
 4.1. When the promo code is entered correctly at checkout, eligible Participants will receive the following discount:

If the basket value is between £0 - £1,999 The Participant does not qualify to use the Code
If the basket value is between £2,000 - £3,999 The Participant is entitled to £100 off the purchase
If the basket value is between £4,000 - £4,999 The Participant is entitled to £150 off the purchase 
If the basket value is at least £5,000 The Participant is entitled to £200 off the purchase 

 
4.2. The code is valid for bookings made from 00:01 on 17 April 2026 to 23:59 on 19 April 2026 inclusive.
 4.3. The code may be used once per booking and has no cash value.
 4.4. If a booking is cancelled or amended in any way that results in the booking no longer meeting the Promotion criteria, the discount will be withdrawn and will not be reissued.
 4.5. The discount is applied before any optional extras (e.g. insurance, seat selection, or add-ons).
 4.6. The code must be entered exactly as shown to apply.
 4.7. No alternative, exchange, or refund of the discount is available.
 4.8. The discount is applied to the total holiday price and does not reduce the deposit amount payable.
 4.9. Prices are subject to availability and may change at any time before booking is confirmed. The price and discount are only guaranteed once the booking has been successfully completed.
 4.10. The Promotion is valid for travel departing from 17 April 2026 to 16 April 2027.

5. Complaints
 5.1. Questions or complaints about the Promotion should be sent to marketing@thomascook.com.
 5.2. Complaints must include the customer’s name, contact details, booking reference, and details of the issue.
 5.3. The Promoter will aim to respond within 14 days of receiving the complaint.

6. Personal Data
Personal data provided in connection with this Promotion will be processed by Thomas Cook Tourism (UK) Company Limited in accordance with applicable data protection laws and our Privacy Policy. Data will be used only to administer the Promotion and manage related correspondence. Participants have the right to access, correct, or delete their personal data at any time by contacting dataprotection@thomascook.com.

7. Final Provisions
 7.1. Participation in the Promotion implies acceptance of these Terms.
 7.2. These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 7.3. The Promoter’s decision on any matter relating to the Promotion is final.