Hotel Facilities
General
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
- Offsite parking discounted rates available
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Coffee/tea in common areas
Pools and wellness
- Full-service spa
- Use of nearby fitness centre (discount)
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- Front desk (limited hours)
- Safe-deposit box at front desk
- Concierge services
Cleaning services
- Laundry facilities
Other facilities
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Calle de la Cruz, 35, Madrid, Spain
Reviews
“VERY NICE HOTEL”
We stayed in this hotel during the last two days of september 2026. We made reservation through booking.com and we hoped for the best. Surprisingly we had a very good experience. First of all the location is great. There are many good restaurants in the area and it is just 5 min. walk to Puerto del Sol, Plaza Major,etc. This hotel has been renovated recently and the rooms are big and very clean. The staff at the reception are very helpful and very polite. It is good value for money.
- Stayed in Sept 2026
“Good people and a great stay!”
Our stay in Spain couldn’t have gotten off to a better start. This small boutique hotel is located right in the heart of Madrid’s Sol neighborhood, and we found it to be a fantastic base for exploring the city. It’s an easy walk to countless restaurants, shops, and attractions, yet just far enough removed from the busiest tourist areas to feel like a bit of an escape. We arrived before check-in, and Ferial kindly stored our luggage so we could head out and start exploring. She recommended an outdoor weekend market near Nuevo Rastro Madrid. It was bustling, but the weather was absolutely beautiful—84 degrees with dry air, which we especially appreciated coming from Kansas City. We spent the afternoon wandering around and enjoying Madrid until we received a message letting us know our room was ready ahead of schedule. When we returned, Ferial helped us plan our evening and even secured two tickets to Tablao Flamenco Torero, a small, intimate flamenco performance just across the street. We loved our room. It was spacious, with a bright, airy bathroom and two Juliet balconies that quickly became our favorite spots to enjoy our morning coffee and simply watch Madrid life unfold below. There was also a welcome bag waiting for us on the bed, which was a lovely touch. I had a brief moment of panic while unpacking when I realized I had left an essential adapter cable for my CPAP backup battery on the plane. I reached out to Ferial and Carolina at the front desk through WhatsApp, sent them a photo, and explained what I needed. By the following morning, they had already tracked down a replacement. I couldn’t believe it! That kind of thoughtfulness and willingness to help says a lot about a place. The hotel also has a tiny café just off the lobby. It’s quiet and inviting, and the staff, like everyone else we encountered during our stay, were wonderful. But more than anything, it was the people who made our first stop in Spain so special. Ferial and Carolina were warm, attentive, and always willing to help. They made us feel genuinely cared for from the moment we arrived. We would absolutely stay here again the next time we’re in Madrid.
- Stayed in Sept 2026
“Nice apartment but a little too compact!”
Very small but modern apartment. Felt a little claustrophobic with no windows that open to the outside of the building. We arrived around 11pm and had no idea how or where to enter the building. We had to find a number for the apartments and ask for help . Lady thankfully answered and spoke English and gave us two codes to get into the door and also into our room.Didn’t try breakfast so can’t comment on that. There was a kettle,toaster and microwave which came in handy. The shower was great,always hot water. The apartment was close to the Gran Via,Plaza Mayor,Sunday flea market and palace all in walking distance. We couldn’t get any English tv on which was frustrating for my husband as he wanted to watch the football!
- Stayed in Jul 2026
“Perfect place to stay!”
Excellent location; half an hour to/from the airport, five minute walk to Sol Metro Station or Atochas Train Station. Food, entertainment, shopping, site seeing all right there. We were surprised to see Pablo Alboran in Puerto del Sol singing new material from his upcoming album. Madrid has everything 24/7 and there are so many day trips. Excellent staff, rooms were soundproof too!
- Stayed in Sept 2025
“Great Experience”
The property has an excellent location, walk distance from Plaza Mayor, Puerta del Sol and Gran Via w/ metro station(s) around. Awesome breakfast and friendly staff. In addition crossing the property (10 step away), you will find one of the best Flamenco Show in town, if you are staying in Blume Cruz you can receive up to a 30% off in the show ticket(s) (Ask to the front personnel) In overall great experience Highly recommended.
- Stayed in Nov 2024
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