- Distance To Airport: 3km to MAD
- Distance To Airport: 3km to MAD
Hotel Facilities
General
- Parking (limited spaces)
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Long-term parking (surcharge)
- Free parking nearby
- Airport transport - drop-off (surcharge)
- Electric car charging station
Activities
- 24-hour fitness facilities
Food & Drink
- Television in common areas
- Breakfast available (surcharge)
Front-desk/reception area services
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Cleaning services
- Dry cleaning/laundry service
- Self parking (surcharge)
Business facilities
- Number of meeting rooms: 7
- Conference space size (metres): 343
- Conference centre
- Conference space
Other facilities
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Calle de Lola Flores, 1 Access By Avenida de Aragon, 402, Madrid, Spain
Reviews
“Good stay, excellent dining”
We had a very nice stay. The hotel is well located for the airport and operates an airport shuttle. The rooms were clean and spacious and IHG benefits were recognised without issues. An unexpected highlight was the restaurant. The food was very high quality and tasty for an airport restaurant. We would stay again.
- Family
- Stayed in Oct 2026
“Excellent airport hotel”
Can’t beat the location for proximity to the airport. Good spot if you need to catch an early flight out of Madrid. Great experience from the moment I arrived. You need to book the shuttle ahead of time, but that was easily done on the hotel website. The shuttle drivers are professional and friendly. The airport neighborhood, like most airport neighborhoods, is industrial and feels a little unsafe. This hotel, however, was bright, clean, and welcoming. Front desk staff was personable and helpful. I checked in late in the evening, about half an hour before the hotel kitchen closed. Front desk staff suggested I go directly to the restaurant and cheerfully held my bag for me while I had dinner. Restaurant staff was personable and kind to all of the folks chafing in for last minute meals. Food was excellent. Far better than I expected. The rooms were spotless. All in all an excellent experience and a good place to stay if you are catching an early flight out of Madrid. I’d stay here again without hesitation.
- Stayed in Oct 2026
“Slow”
Reception staff: Very unprepared and inefficient. The systems are slow. Room: In line with Crowne Plaza standards. Spacious and clean. The water pressure from both the taps and the shower is weak. Breakfast: Varied and plentiful. Shuttle service: Excellent shuttle service to the hotel, but the booking process is not very quick.
- Stayed in Sept 2026
“Disappointed”
Better value can be found in many of the other hotels in the surrounding area. Marriot provides free shuttle, this one does not. Rooms had the 3 star hotel upgrade, nothing modern in their upgrades. The last time I showered in a bathtub was a few years back. Bar/lounge posted hours were to 11pm, yet the manager told us to get room service at 1030pm. Had to walk to the front desk to retrieve the extra towels I requested. Far from a 4 star rating.
- Stayed in Jul 2026
“The worst hotel experience I've ever had”
DO NOT STAY HERE. I booked a room using my IHG points but my flight got delayed and I got stuck and they charged my twice, and then they also won't let me review them on their website. I totally get that I still have to pay if I can't my reservation but I don't think you should have to pay twice and they were very unhelpful with the whole situation.
- Stayed in Jun 2026
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