Hotel Facilities
General
- Number of bars/lounges: 1
- Number of poolside bars: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free wired internet
- Free WiFi
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Pools and wellness
- Outdoor seasonal pool
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Express check-in
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
Business facilities
- Number of meeting rooms: 1
- Conference space size (metres): 79
- Business centre
- Conference space
Shops
- Gift shops or newsstand
Other facilities
- Multilingual staff
- Lift
Location
Madrid, Community of Madrid, Spain
Address: Plaza Carlos Trias Beltran 4, Madrid, Spain
Reviews
“A Great Start to Our Madrid Trip”
Great hotel! We enjoyed our stay from the moment we arrived. Our flight landed around 8:00 AM, and the hotel has a transit room available for guests to freshen up while waiting for their rooms to be ready. This was such a nice touch after a long overnight flight. We were able to take a shower, change, and feel refreshed before starting our day in Madrid. The entire staff was very kind and welcoming, especially Daniel, who went above and beyond to make every guest feel comfortable and well taken care of. We had a wonderful experience and would definitely stay here again!
- Stayed in Oct 2026
“Great place”
I don’t normally review chain hotels but this one needs a mention. The hotel is in an ideal position a few hundred meters from the Real Madrid stadium, shops and restaurants. It is modern and the rooms spotless The staff are very friendly and helpful - special mention to Dani who looked after our bags, was extremely helpful and friendly
- Stayed in Sept 2026
“I expected better of a 4 star hotel”
For a 4 star hotel I was disappointed. Pros: close to stadium and some shopping. Cons; The air conditioning was not working properly either you had none or it never turned off and you froze. Why is there no top sheet to the bedding? One bed had dirty linens I had to ask they be changed. There wasn’t a wash cloth provided. The charging ports didn’t all work /half the ones by the bed were not working.
- Stayed in Sept 2026
“Fantastic stay”
From the moment we arrived and checked in Rokaya welcomed us and made sure we had access to our room and the amenities promptly. During our stay all staff were friendly and accommodating. On the day of check out we needed a late checkout due to disability and pain, the hotel (a male member of staff) kindly asked if we wanted to borrow their wheelchair for the day which was hugely beneficial. Fantastic stay and thoughtful staff.
- Stayed in Aug 2026
“Great hotel”
We had a really nice stay at this hotel. The room was comfortable and clean, and the breakfast was great! The service was wonderful, and everyone made us feel very welcome. A special thank you to Dani! He was so friendly and attentive from the moment we arrived and always made sure we had everything we needed. It’s people like him who make a hotel stay feel extra special. We truly enjoyed our stay and would definitely come back! Elvin & Natascha
- Stayed in Sept 2026
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