Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a hot tub, a sauna and a fitness centre. Additional features at this hotel include complimentary wireless Internet access, concierge services and an arcade/games room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Continental breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business centre and complimentary newspapers in reception. A round-trip airport shuttle is complimentary (available 24 hours).
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Axor Feria
Hotel Facilities
General
- Number of restaurants: 1
Internet
- Free wired internet
- Free WiFi
Transport & Parking
- Free airport transport
- Electric car charging station
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Television in common areas
Pools and wellness
- Pool umbrellas
- Number of hot tubs: 1
- Full-service spa
- Outdoor seasonal pool
- Sauna
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Arcade/game room
- Garden
- Terrace
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
Business facilities
- Meeting rooms
- Business centre
- 24-hour business centre
Other facilities
- Designated smoking areas
- Multilingual staff
- Lift
- Wedding services
Location
Madrid, Community of Madrid, Spain
Address: Calle Campezo 4, Madrid, Spain
Reviews
4.1/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Jessica AOct 2026
“A Good Stay Ruined by Poor Shuttle Service”
Our stay in this hotel was a good experience overall until the very end. We had reserved a shuttle to the airport and informed the front desk in advance that our group consisted of 10 adults, 2 children, and luggage. The staff confirmed the arrangements, so we trusted that everything would be taken care of. Unfortunately, the experience with the shuttle driver was extremely disappointing. The driver was a woman whose name we unfortunately did not catch. She was scheduled to take us to the airport at 8:00 AM on October 20th. She was extremely rude and unprofessional, repeatedly blaming us for there not being enough room in the vehicle. We tried to calmly explain that we had already informed the front desk of our group size and luggage, and that there must have been a miscommunication between the hotel staff and the driver. However, she continued to place the blame on us rather than helping resolve the situation. We left the hotel feeling extremely upset and disappointed. To make matters worse, the situation caused us to arrive at the airport late, adding unnecessary stress to the end of our trip. It is unfortunate that what had been a good stay ended this way. We understand that miscommunications can happen, but we expected better communication, professionalism, and customer service from the hotel. Guests should not be blamed for a situation they had already communicated and confirmed with the hotel staff. We hope management addresses this issue so future guests do not have to experience the same situation.
- Stayed in Oct 2026
johnnyTango53Jul 2026
“Bad return”
We stayed in this hotel in April and found that the staff were very helpful and had good information. After our trip we decided to stay at the same hotel unfortunately the staff were rude and not helpful, so we didn't enjoy our 2nd visit.
- Stayed in Jun 2026
Lori LMay 2026
“Axor Hotel by airport in Madrid”
This hotel was wonderful! Beautiful room, lovely, helpful staff and free shuttle to/from the airport. I will definitely stay there again when in Madrid.
- Stayed in May 2026
525am208d6Apr 2026
“Madrid airport stay”
The airport pick up drop off bus was very good, couldn't say much as we only stayed overnight was handy having a Lidl store 300 yds away to pick up some supplies.
- Couples
- Stayed in Apr 2026
helenfUkNov 2025
“Overnight stay prior to transport to the airport”
We had a one night stay as we'd travelled from the south east of Spain to fly from Madrid on a long haul flight. The food in the restaurant was good. The shuttle service to the airport was good I speak Spanish but when I asked the receptionist to speak a bit slower she smiled and carried on speaking rapidly. I managed to understand her. Just something to bear in mind if you have lots of different nationalities passing through I thought it was expensive for a one night b&b stay
- Stayed in Oct 2025
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