Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 2
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Free parking nearby
Food & Drink
- Television in common areas
- Snack bar/deli
Pools and wellness
- Number of outdoor pools: 1
Front-desk/reception area services
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Tours/ticket assistance
- Concierge services
Shared spaces
- Terrace
Business facilities
- Number of meeting rooms: 1
Other facilities
- Multilingual staff
- Lift
Location
Puerto de la Cruz, Canary Islands, Spain
Address: Calle Quintana 11, Puerto de la Cruz, Spain
Reviews
“Good budget hotel in Spanish style”
Fab location right in centre of town. You will have walk from drop off point but it is only a few mins. Very Spanish in style in the oldest part tho more bland in the newer bit. The room I had was fine with a nice big bed. Pity no aircon and that the cupboard didn’t match the rest dark wood (while rest was blond). Had a very tepid shower which took ages to get to that. The food at breakfast was both hot and cold tho bacon was overcooked. The food in the public restaurant was very good (and I got a discount of 10% off as a resident). The staff were friendly and helpful. Pool was tiny but a nice seating area on floor 5.
- Stayed in Sept 2026
“Avoid”
The information on the website is misleading and additional information found on 'On The Beach' site are total lies. The pool is tiny, the breakfast is cold, it was alleged to have a gym but doesn't. It alleged to have evening entertainment in the bar are but it doesn't. The rooms were small and cramped with no basic appliances (i.e. a kettle). It claims to have a bath with shower yet it only has a shower. The only redeeming part of the hotel were the polite ladies on reception. I was told to email the director/manager but I get no reply.
- Stayed in Apr 2026
“Basic but value for money”
A suitable location close to many shops and restaurants plus the marina areas. Room air con and heating didn't work too well and TV reception intermittent. Otherwise clean and comfortable. First night kept waking to the church bells that chime on the hour. Swimming pool on roof top is more of a splash pool. Could get quite crowded up there when busy, although not warm enough early March. Bar/terrace great place to have a drink and people watch. Staff very friendly. Breakfast time in the dining room can be chaotic unless you arrive when it first opens.
- Stayed in Mar 2026
“Terrace/Bar restaurant - very good, ignore the poor reviews”
Friday night and due to some confusion we were six diners without a booking. We tried a few places unsuccessfully then went here. They sprang into action and assembled a large table. Had I read the reviews beforehand I would have been doubtful but our experience was very good; some of reviews are very old 🤷🏻♂️. We had good service with drinks arriving quickly and everyone liked their meal. Prices were reasonable and the building has an historic charm. They’re was a singer on the terrace which added to the atmosphere and we greatly enjoyed our evening.
- Stayed in Feb 2026
“Ideal position for everything in old town”
Stayed here for 5 nights . Beautiful room with huge balcony . All the staff were extremely helpful and cheerful . We walked everywhere and were able to pick up tickets for excursions about 20 metres from the hotel . We have stayed here twice once before Covid time and hotel is probably even better than then .
- Stayed in Feb 2026
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