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Hotel Madrid
General description:
The hotel Madrid is located around 21 km from airport (vecindario around 30 km, Playa del Ingles around 50 km). The tourist centre is only a few metres away. The nearest shopping facilities are located approx. 2 km from the hotel, a supermarket can be reached after around 100 m. There are restaurants and bars within a very short distance of the hotel. Also the nearest disco is around 30 m away. For mobility during your holiday, there are a taxi rank as well as a bus stop in a distance of around 30 m and a car rental company. The airport (LPA) is approx. 25 km away.

Amenities:
The 2-storey city hotel has 22 rooms. It is equipped with a reception (check-in from 14:00, check-out until 12:00).

Meals:
Breakfast from the buffet.

Additional information:
Languages spoken: English and Spanish. Accepted methods of payment: Visa and Euro / MasterCard.

Room (Interior, Economy):
With double bed or single bed, extra bed, baby cot (for a fee), tiled floor, internet (for free) and sat TV. Bathroom with shower. Towels are changed daily.

Standard Room (CityView):
With double bed or single bed, extra bed, baby cot (for a fee), tiled floor, balcony, internet (for free) and sat TV. Bathroom with shower. Towels are changed daily.

Hotel Facilities

General

  • Number of restaurants: 1
  • Smoke-free property

Internet

  • Free WiFi

Food & Drink

  • Breakfast available (surcharge)

Front-desk/reception area services

  • Tours/ticket assistance
  • Front desk (limited hours)

Shared spaces

  • Terrace

Location

Las Palmas, Canary Islands, Spain

Address: Plaza del Cairasco 4, Las Palmas, Spain

Reviews

3.7/ 5GoodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Emiloveryoutube PNov 2026
1.0/ 5

“Serious security incident followed by complete silence from the hotel.”

We experienced a very disturbing situation involving our room door lock, which had been obstructed. We did not feel safe continuing our stay and decided to leave. Since then, I have repeatedly tried to contact the hotel to obtain an explanation. My email has been ignored, nobody has provided an answer or apology, and the hotel has not refunded the unused night. I will not speculate about who did this or why. But the hotel’s complete lack of response to a serious security incident raises very uncomfortable questions. No explanation. No apology. No refund. No accountability. I strongly recommend that future guests read this experience before deciding whether to stay here. Guests deserve safety, transparency and basic respect — especially when something like this happens.

  • Stayed in Oct 2026
Clare BMar 2025
4.0/ 5

“It is all about the location”

It is all about the location here. Right on a very popular square and very close to all the historical sites. It may be a little noisy but that is to be expected. Our room was very small but functional and had a great view over the square. I would not go for an internal room unless you are on a very small budget. We stayed here 3 nights which was enough. The breakfast was very basic and you can pay 8 euro on the day if you want. It might be better to go to the market for breakfast as that is open early. We hired a car after our stay to travel round the island. Picking up from the airport - easy as the bus service is fantastic all around the city and island. Staff at weekend are friendly.

  • Stayed in Feb 2025
lauri_salokoskiJan 2025
1.0/ 5

“Avoid this hotel. It’s awful.”

The historical building is beautiful, which adds to the travesty of what they have done with the place. Our room was on the second floor facing the square. There was no insulation, or soundproofing and we were given only one blanket to share. As a result I caught a cold from the draft from the window and because the yelling from the street and the pungent smell of urine kept us awake. The following day we asked for another blanket, which we got, but we were kept awake between 3-6 AM by manic chatter from upstairs, but at least we had two blankents. They only clean the rooms every second day and after the cleaning we still had to ask for toilet paper, which the had neglected to provide us with. They also promptly removed the spare blanket that we had asked for. God knows why? The breakfast was the most dismal thing I’ve seen: bad coffee, a bit of bread and cheese, some cuts of meat yoghurt snd cereal. This was only overshadowed by the absolute lack of style in furnishing a historical building with Ikea-style furniture and cheap sliding doors. There should be laws against that type of thing. At least the man at the reception was nice, but that doesn’t account for much. I sincerely hope nobody else makes the mistake of booking this hotel. It’s not worth it.

  • Stayed in Jan 2025
Mummel19Mar 2024
5.0/ 5

“Book this!”

Perfect location and a perfect stay in a wunderful room (No 3), a big modern bathroom, beautiful furniture and with a small balcony. I would wish a water kettle & cups, a wineglass & bottle opener in the room…. Nice restaurants right on the doorstep…

  • Solo travel
  • Stayed in Mar 2024
TrailBlazer630362Feb 2024
5.0/ 5

“Perfect hotel for a city break”

This hotel is in the historic centre of Las Palmas ,close to the main shopping area and within walking distance of the bus station.The reception staff were friendly and very helpful.The room we had was on the first floor,we had a little balcony with 2 chairs with a view of the square.The large double bed was comfy and the en-suite shining. I would definitely stay here if I visit Las Palmas in the future.

  • Stayed in Feb 2024
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