- Distance To Airport: 30km to LPA
- Distance To Airport: 30km to LPA
Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Food & Drink
- Breakfast available (surcharge)
- Television in common areas
- Snack bar/deli
Front-desk/reception area services
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
Shared spaces
- Free use of nearby fitness centre
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
Business facilities
- Number of meeting rooms: 3
- Meeting rooms
Other facilities
- Multilingual staff
- Lift
Location
Las Palmas, Canary Islands, Spain
Address: Calle Ferreras, 1, Las Palmas, Spain
Reviews
“Good location outdated hotel experience”
The hotel was nicely located. The staff was not very kind in the reception and the room was really poor for three people. The cleanliness was excellent. Air conditioning kept a horrible noice. Overall a hotel experience from the early 2000.
- Business
- Stayed in Nov 2026
“Business trip, two (2) week stay, very happy, no complaints.”
I stayed in the hotel for two weeks recently because of a work commitment. The hotel was clean, comfortable and with a great location to the beach and local bars and restaurants. Also easy access to the beach side promenade for evening walks.
- Business
- Stayed in Sept 2026
“Shocking uncaring attitude”
The hotel is in a beautiful location overlooking the beach and the sea. The room I was allocated was fully equipped comfortable and clean. The waiting staff at breakfast were polite and efficient. The reason I have given a lower rating is due to the situation I found myself in. Unfortunately UK air traffic control had issues so my flight from Gran Canaria was cancelled. The airline booked my flight for two days later and booked this hotel for one night. As a woman travelling on my own I was relieved to have a hotel for the night but it should have been booked for two nights. I spoke to the reception staff on three separate occasions about whether the airline had rebooked a room for me. I was really struggling because I knew I had to be out of this room at 12 o'clock and had nowhere to go. I felt the reception staff were very cold they didn't offer me any support whatsoever. I told the lady on reception at 12 o'clock when I checked out that I had nowhere to go and there was no reaction whatsoever which I found really distressing. Totally uncaring.
- Stayed in Sept 2026
“Comfortable Stay in a Great Location, with Minor Room Improvements Needed”
Great location, clean and well-maintained hotel, and very good service throughout the stay. The staff were professional and helpful, and the overall experience was positive. The main drawbacks were related to in-room amenities and entertainment. The TV system is outdated and does not support easy connectivity with iPhones, and there is no Chromecast or similar streaming option. A kettle for preparing hot drinks in the room would also be appreciated. Additionally, only one complimentary bottle of water is provided upon arrival, with no replenishment during the stay. Despite these minor shortcomings, this is a very good hotel that offers excellent service, cleanliness, and a convenient location.
- Couples
- Stayed in Jun 2026
“NH Imperial Playa”
I stayed at the NH Imperial Playa in Gran Canaria this week. The hotel’s location is definitely its strongest point, right on the beachfront and very convenient for walking around Las Palmas. It’s a great base if you want easy access to the city and the sea. That said, the overall experience was mixed. The room felt quite basic and, in particular, very dark, which made it less comfortable than expected. The bathroom could also be improved, as there was a noticeable smell coming from the pipes. Service was fine and everything worked as expected, but nothing really stood out. Overall, it’s a decent option mainly for its location, but there’s room for improvement in terms of comfort and maintenance.
- Business
- Stayed in May 2026
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