Applies for all Arrivals: Telephone service hours are from 08:00 - 20:00.<BR>Key collection: the client at the time of making reservations has to call at 928 267 550 or send an email for check-in instruction<BR>Please provide the guest email number or a telephone number<BR>
Applies for all Arrivals: Telephone service hours are from 08:00 - 20:00.<BR>Key collection: the client at the time of making reservations has to call at 928 267 550 or send an email for check-in instruction<BR>Please provide the guest email number or a telephone number<BR>
Hotel Facilities
General
- WiFi available in all areas
Internet
- Internet services
- WiFi
- Free WiFi
Transport & Parking
- Airport shuttle
- Airport shuttle (additional charge)
- Airport pick up
- Airport drop off
Front-desk/reception area services
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Private check-in/check-out
Other facilities
- Non-smoking rooms
- Family rooms
- Lift
- Soundproof rooms
- Non-smoking throughout
Location
Las Palmas, Canary Islands, Spain
Address: Valencia, 26, Las Palmas, Spain
Reviews
“Cockroaches”
I am leaving very disappointed. First, because I have been trying to contact them during business hours and there is no way. Second, the apartment I had was full of cockroaches (infested) in the kitchen, bathrooms, drawers, including the bedroom. And third, the door to enter was horrible, it was blocked all the time. It was very difficult for me to enter. The hotel's response was: “sorry for the inconvenience.”
- Family
- Stayed in Aug 2023
This text may have been translated using AI
“calor, ruido, suciedad y pesimo servivio”
Escogi este apartmento apra un viaje de trabajo, porque necesitaba una cocina. Me he pensado mucho como escribir este comentario pero os voy a dejar que juzgueis la almohada que tenia, solicite una almohada del primer mundo, me quitaron la unica que valia para alggo y me trajeron otra de esas(no se ni como llamarla), cuando los llame como eran las 7, que me fura yo a cmprar una. Tenia una reunion de trabajo y tuve que ir al salir de la misma a las 21 pm despues de trabajar desde las 7 am a comprar una almohada(aun no me han devuelto el dinero, pero sinceramente ya eso es lo de menos) un ruido infernal... esto no es culpa de ellos pero que tuviera un ventilador roto y solicitara otro y me trajeran uno que estaba roto no, esque no se podia ni poner de pie porque las patas estaban todas rotas. ewifi... sin comentarios, solo habia wifi en la mesa de la cocina(foto en la mesa del salon sin wifi) los vasos asquerosos(foto) el calor... demencial, hacian mucho mejor en la calle, culpa mia de mirar si no tenia aire, con los precios que se pagan di por hecho que habioa un aire, cuando vi el calor que hacia no tenia ni pies ni cabeza no tener un ventilador o un aire.... la plancha no funcionaba tuve que pedir otra... se le escapada el agua a la segunda Fue tal la situacion que me marche dos dias antes sin decir nada y no he solicitado ni reembolso ni nada, para que se vea que es una opinion absolutamente objetiva y no tiene motivacion economica, es mejor quedarase en un hostal que aqui Lo unico que tengo que decir esque esta reformado, pero todo es tan desastre que da igual que tenga unas puertas nuevas
- Business
- Stayed in Oct 2022
“Zero stars”
The hotel was fine but the little things annoyed. the roof terrace was open one day and then the door was locked and the unskilled cleaner refused to open it. the virus was useless to rely on as there were no other guests in the hotel. we switched hotels and will claim the money back through the courts
- Friends getaway
- Stayed in Feb 2022
“Lovely Stay”
I booked RK City Center after reading such good reviews on here. I arrived late, just before midnight and had to call a number, I was then asked to take a picture of my passport and WhatsApp it over. Once I did this then I was sent a code to get into the door. This was somewhat inconvenient. The apartment I stayed in was 101. Ground floor. The apartment was lovely, had a modern kitchen, lounge area with TV and nice walk in shower room and upstairs you had a very comfortable double bed. The apartment is about a 10 minute walk from the city centre but it’s an easy walk. I highly recommend this place, it’s not a hotel it’s a city apartment.
- Solo travel
- Stayed in Mar 2019
“Ideal for LP if you need to be near the Dr Negrin Hospital”
Very clean, adequately equipped apartments, good help from staff, 5 mins from hospital in taxi. Shops close at hand, short walk to Central market and main shopping street.Unfortunately the internet didn't seem to work properly.
- Couples
- Stayed in Oct 2018
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
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Your holiday is financially protected
Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
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