Outstanding staff and clean rooms.

The staff was very helpful but the hotel has some disappointing features - the balcony has holes large enough for a 2 year old to go through, the metal bunk beds were missing some back area so could not use the bottom, they started painting the hallway while we were still in the room (on checkout day), we had some ants etc. Did not try the breakfast, not convinced by the smell. The Wine Bar menu was surprisingly good, staff v attentive. World Class gym access is a plus - the gym and pool are great (albeit less so for kids - no actual kids pool, and it’s really an olympic size sports pool). The other coffee bar downstairs had really nice capuccinos and fresh orange juice, and a good working area. All in all the staff went far and beyond - changed our room after the ants and bunk bed adventure, and added an extra mattress for the kids. But the hotel overall has a while to go - half of it seems stuck in 1990s and half of it was fairly modernised but the amenities are not quite there. Nice location, good running / walking grounds, but I would not recommend for going with kids.

The hotel was lovely and smelled amazing. The staff were also very helpful, fast, and well-spoken. However the restaurant menu had extremely limited options for vegan vegetarian diets and was very heavy on cruel meat such as veal. Also the pool only had lanes and was more geared toward being a fitness centre rather than a relaxing area, so the sun lounger deck didn’t feel like a holiday space.

Very friendly staff, great amenities, including a fully equipped gym

Very good